Recent Posts

Leave the Hassle of Board-Ups to the Professionals

2/12/2018 (Permalink)

Building Services Leave the Hassle of Board-Ups to the Professionals SERVPRO of Wilson/Nashville - Faster to any size Disaster

Boarding up damaged property is a burden that no one should ever have to go through - especially if it is your property that has been damaged.

Board-up services are not only available for fire or water damaged properties.  Any home or structure with broken windows, busted doors (most often vacant properties) sustained from vandalism are more than welcome to call us for assistance.  Leaving condemned or vacant buildings wide open can be a liability.  Boarding up damaged properties incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse.  Not to mention boarding up after a damage can be as dangerous as the damage itself.

Your SERVPRO Franchise Professional can board up the damaged property, mitigate and re-mediate the original damage, providing you with peace of mind while helping make it "Like it never even happened."

Call today for more information or to schedule a consultation.

252-291-4492 - SERVPRO of Wilson/Nashville

SERVPRO of Wilson/Nashville is Hiring in the New Year!

2/1/2018 (Permalink)

Community SERVPRO of Wilson/Nashville is Hiring in the New Year! We only distribute and accept applications between 8 AM - 10 AM. If you have special requests or inquiries please contact the Office!

It is a brand new year and for some people that may mean finding a new job!  SERVPRO of Wilson/Nashville is currently hiring Production Technicians and Marketing Representatives!

Do you love working with people and educating them?

Then, don’t miss your chance to join our Franchise as a new Marketing Representative.  Our idea of the ultimate candidate is one who is proactive, someone who is comfortable meeting new people, building customer relationships and educating them on the reasons SERVPRO® is the best cleaning and restoration company in the world.  This position provides a lot of opportunities to explore and participate in the community and in professional associations.  We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Do you love helping people through difficult situations?
Our Franchise is seeking someone who is comfortable working hard in challenging situations.  Our company works with an array of different emergency situations, therefore you must have or be willing to develop new skill sets.  Our idea of the ultimate candidate is one who has excellent problem solving skills, communicates efficiently, and is a serious multi-tasker.  Don’t miss your chance to join our Franchise as a new Production Technician. In this position, you will be making a difference each and every day.


  • Must have a professional appearance and great attitude.
  • A valid driver license with a reasonable driving record.
  • Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
  • Because we provide 24-hour emergency services, must be willing to be on call, as needed.
  • Some night and weekend work is required.
  • Must be able to lift a minimum of 50 pounds.
  • Must have a high school diploma or a GED certificate.

Please stop by our Office at 3032 Forest Hills Rd, Wilson, NC or call 252-291-4492 for more information.

Winter Storm Grayson

1/30/2018 (Permalink)

Storm Damage Winter Storm Grayson A Class 3 Water Damage, most likely came from overhead and virtually saturated the materials in the entire area.

Thanks to our dedicated SERVPRO Employees, we have succeeded in delivering the customers fast and effective Mitigation & Drying Services in the Wilson & Nash County areas that have been immediately affected by Winter Storm Grayson.

Commercial Companies, large and small, have been significantly impacted by the extremely cold weather that this Coastal storm brought to Eastern North Carolina.  Companies, such as BB&T, had suffered a massive water damage when their sprinkler system froze and burst.  It had caused tons of gallons of water to dump over at least 1/4 of the first floor.  A few of the technicians reported being "ankle-deep in water" where several inches of water had accumulated rapidly over the entire affected area.  A job that had started at 3:00/3:30 PM in the afternoon took several hours to mitigate keeping our crews working well into the evening.

A couple other Commercial properties suffered a similar fate.  One Customer in particular had some wonderful feedback and praises for the After Hours Emergency Response Team that travelled to his Commercial property at 4:30/5:00 AM where a broken pipe had been pouring water out of the ceiling and onto the floor.  Virtually the entire structure had been affected with water.  The team stayed on-site well into the late morning extracting water and laying out drying equipment as an attempt at keeping businesses open and running.  This yielded successful results.

A large number of Residences sustained both major and minor water damage to their homes.  The most common cause of loss reported was frozen pipes in the Attic.  As the temperature is predicted to fluctuate for the next week or more, we predict there will be more damages to occur and even more secondary damages.  If you have not already gathered supplies or did not have enough to prepare it is important to make note of what will be needed and stock up for the next time a storm such as this comes around.  It is only the beginning of January, chances are there will be another opportunity.

Ice Dam - Cause and Effect

1/1/2018 (Permalink)

Water Damage Ice Dam - Cause and Effect This photo depicts the most common areas of your roof where Ice Dams may form.

What is an Ice Dam?

An ice dam is the ridge of ice that forms at the edge of a roof which prevents melting snow from draining as it should.  Typically during the winter season, the temperature on the interior of the house is turned up to keep everyone and everything inside warm.  As everyone should know, heat rises.  As the heat rises and escapes into the highest level of your structure (typically the attic) the snow on the peak of the roof starts to melt.  Thanks to gravity, the water runs down the roof and begins to pool and refreeze the further away it gets from the heat source.  This is why it is most common to see dams forming on the edges of roofs or in/on the gutters.  There are other factors that play into the location and size of an ice dam, including but not limited to,

  • Ventilation
  • Insulation
  • Tree Coverage
  • Home Architecture
  • Homeowner Lifestyle
  • Weather Conditions

Effects of an Ice Dam

Ice dams cause leaks when snow melts higher on the roof and that melt water hits a ‘dam’ of ice.  With nowhere else to go, the water is forced to back up under the roofing materials and into the structure.  Winter is cold and not everyone's favorite season.  For that reason, there are plenty of Homeowners that will brush off little issues and wait to fix it in the Spring.  In all honesty, it may not be wise to wait.  There are plenty of warning signs that your house will exhibit to alert you to a possible Ice Dam.

  • You see long/large icicles forming on the edge of the roof, or off the front edge of the gutter
  • Ice is coming through the soffit of your roof
  • Ice is forming behind the gutters (if gutters are present)
  • You see ice or water on the exterior wall
  • You see water coming through the frame of a door or window
  • You see water coming through the ceiling or interior wall

Now that you are armed with this knowledge, you can prepare for this winter.  Do some research on Preventative Maintenance, find a quality Roofer, and keep SERVPRO of Wilson/Nashville on your speed-dial!


Electrical Fires

12/15/2017 (Permalink)

Fire Damage Electrical Fires As you can see the wires attached to the outlet and the outlet itself is not melted. However, this is the origin of the fire.

When most people think "house fire", their first assumption is a fire starting from sputtering grease or overturned candles.  Very seldom does anyone assume a home fire could be started by an electrical source.  An "electrical source" includes but is not limited to:

  • Portable electric heaters such as electric cookers, electric irons, electric bedclothes, sterilizers, welders, etc.
  • Stationary electric heaters such as electric pyrostats, electric incubators, ovens, electric dehumidifiers, electric furnaces, and etc.
  • Electrical appliances such as distribution transformers, motors, generators, rectifiers, battery chargers, circuit breakers, and etc.
  • Wiring such as distribution wires, service wires, interior wires, cords, wire connections, and etc.
  • Wiring appliances such as switches, knife switches, automatic switches, cable splicer, multi outlets, electricity meters, and etc.
  • Wire exposures such as the connecting points of sheet zinc, connection point to walls, connection points of metal plates and pipes, wood in contact with high-voltage lines, and etc.
  • Static electricity sparks caused by rubber film, rollers, liquid fluid in ducts, fission friction, and etc.

These electrical wires may start a fire by arcing.  Arcing occurs when there is a break in an electrical circuit, causing the current to jump across the gap, producing sparks and high heat.  A fire results if these sparks connect with surrounding combustible materials.  Electrical fires can also be caused due to normal wear and tear, defects in the structure of electrical appliances, careless handling of electrical facilities, negligence, or not following safety regulations.

  • Cases of electric heaters/incandescent lights overheating and igniting surrounding combustible material.
  • Overheating of motors/transformers and other electrical appliances.
  • Short circuit/wire exposure/static electricity between wires.
  • Cases of wiring overheating and ignition of the wire covering.

In cases of wiring or outlet overheating, there is usually a couple signs prior to ignition.  If an outlet is emitting heat or a smell it is sign that the outlet is overloaded.  Overloading an outlet causes too much heat in one location and can cause a fire.  Some examples of this are running too many cords in one outlet or using an extension cord instead of an outlet. If your outlet emits a burning smell or is hot when you touch it, it could indicate there is a danger of electrical fire.

Make sure that the proper number of plugs are being used in each outlet. As an added precaution, do not run any power cords under combustible materials such as rugs or bedding.  Make sure that all of your plugs fit into the outlets tightly to prevent excess heat.  It is important to recognize warning signs of electrical fires to keep yourself and your home safe.

Below are a few links to articles and videos with more information about Electrical Fires:\

It's Flu Season

12/1/2017 (Permalink)

Community It's Flu Season Visit the CDC Website for Tips and Resources regarding the importance of Illness Prevention. It's Flu Season, are you prepared!

Visit the CDC Website for Tips and Resources regarding the importance of Illness Prevention.  It's Flu Season, are you prepared!

Get Vaccinated

The single best way to prevent the flu is to get a flu vaccine each season. The seasonal flu vaccine protects against the influenza viruses that research indicates will be most common during the upcoming season. There are several flu vaccine options for the 2017-2018 flu season.

Good Health Habits

Avoid close contact
Avoid close contact with people who are sick. When you are sick, keep your distance from others to protect them from getting sick too.

Stay home when you are sick
If possible, stay home from work, school, and errands when you are sick. This will help prevent spreading your illness to others.

Cover your mouth and nose
Cover your mouth and nose with a tissue when coughing or sneezing. It may prevent those around you from getting sick. (Most experts believe that flu viruses spread mainly by droplets made when people with flu cough, sneeze or talk.) Clean your hands.
Washing your hands often will help protect you from germs.

  • Handwashing: Clean Hands Save Lives
    Tips on hand washing and using alcohol-based hand sanitizers
  • It’s a SNAP Toolkit: Handwashing
    Handwashing resources from the It’s A SNAP program, aimed at preventing school absenteeism by promoting clean hands. From the School Network for Absenteeism Prevention, a collaborative project of the CDC, the U.S. Department of Health and Human Services and the American Cleaning Institute.

Avoid touching your eyes, nose or mouth
Germs are often spread when a person touches a surface or object that is contaminated with germs and then touches his or her eyes, nose, or mouth.

Stop the Spread of Germs

Healthy habits can protect everyone from getting germs or spreading germs at home, work, or school.

Clean and disinfect surfaces or objects
Cleaning and disinfecting surfaces and objects that may be contaminated with germs like the flu can help slow the spread of influenza.

Didn't Your Mother Ever Tell You To...Clean Your Gutters!

11/6/2017 (Permalink)

General Didn't Your Mother Ever Tell You To...Clean Your Gutters! Cleaning your gutters will also give you a great opportunity to retrieve that Football/Baseball/Frisbee you thought you lost forever!

Fall is here and that means Winter is around the corner.  Maybe you forgot, but there are many projects around the home demanding your attention to prepare for the impending snow and ice.  A task that often goes overlooked is having the gutters cleaned.  Gutter cleaning is an integral part of maintaining your home.  As a working or busy homeowner, I know gutter cleaning is probably at the bottom of your list of things you want to think about.

The problem is, many homeowners wait to get their gutters cleaned until they notice a problem.  Usually, the problem is that too much debris has collected in the gutter and has started to tear away from the roof.  Unfortunately, this is like waiting to lower your cholesterol until you have a heart attack.

Clogged gutters can wreak havoc with the natural drainage of water away from your home. This can result in damage to fascia, soffit, roofing, or even begin leaking into your home.  Additionally, water damage can ruin the very foundation of your home – something you NEVER want to happen. 

Some of the many benefits of gutter cleaning include:

  • prevent water damage to your home EVERY season
  • avoid nesting areas for termites, birds, mosquitoes, and other insects
  • prevent destruction of expensive landscaping
  • maintain value and beauty of your home

My advice, make sure to schedule your gutter cleaning in the spring and fall each year.  Many companies even have an annual program you can sign up for so you never have to think about cleaning your gutters again, and your home will be protected for years to come.

For your Carpet Cleaning needs, try SERVPRO of Wilson/Nashville

10/5/2017 (Permalink)

Cleaning For your Carpet Cleaning needs, try SERVPRO of Wilson/Nashville Our technician, Josh is using our Portable Extractor and an Extracting Wand to perform this carpet cleaning.

As many already know, we are highly skilled and trained professionals when it comes to Mitigating and Restoring your Fire or Water damaged homes or business.  Our company also performs Mold Remediation, Sewage & Bio-hazard clean-ups.  However, there are other less-invasive services we can provide to Residents and Commercial Building Owners.

As pictured, one of our technicians is performing a Carpet Cleaning for a Nash County Government Building in Nashville.  We have 6 different Carpet Cleaning options and also provide Drapery & Upholstery Cleaning Services.

At the time of service, if you have not already obtained a Carpet Cleaning Estimate, then our Technicians will provide you with an estimated cost based on how large of an area is being cleaned and if there are any existing damages to the carpet (smoke, pets, etc.).

Once authorized by the Customer to begin services, the technicians will begin preparing the work area.  Furniture will be moved and a Pre-spray solution will be plaited ("raked") into the carpet to begin breaking down food and dirt particulates.

After the Pre-spray has been evenly distributed and thoroughly absorbed, the technician will then begin extracting the solution and particulates with hot water for a deep clean.  Due to the efficiency of our equipment the average drying time for carpet after a cleaning, such as this, is approximately 3 hours.

Our technicians take great care in resetting your furniture, therefore, the last step of our carpet cleaning service ends with our technicians placing wood blocks and furniture pads underneath the legs and feet of furniture.  This is very important, because it will keep any wood furniture from absorbing water and swelling.  It also keeps any upholstered furniture from "bleeding" on the carpet.

Call SERVPRO of Wilson/Nashville today for more information about our Carpet Cleaning Services.


Restoring Your Wilson or Nash County Commercial Property After A Water Damage Event

9/20/2017 (Permalink)

Commercial Restoring Your Wilson or Nash County Commercial Property After A Water Damage Event One of the big Commercial Buildings in the Wilson area had sustained a water damage that affected 2 floors!

Flooding and water damage events in Wilson or Nash County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we are dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Wilson/Nashville

SERVPRO of Wilson/Nashville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

FREE Emergency Ready Profile - Storm Season Preparedness

9/20/2017 (Permalink)

Storm Damage FREE Emergency Ready Profile - Storm Season Preparedness Contact your local SERVPRO Office for more information regarding this FREE Service.

Let me ask you something, imagine if you're at lunch and suddenly you get a panicked call from the office because there is a gas leak, or maybe water is pouring out of a broken pipe under the sink. Would you be able to direct them how to shut-off the gas or water? Whether you are away for lunch, on vacation, or if it's after hours, wouldn't it be nice to have access to your vital building data and emergency contact information directly from your smart phone, 24/7?  SERVPRO has developed a convenient application that organizes this information for you...all at your fingertips!  

SERVPRO is a national sponsor of the American Red Cross' Ready Rating program, and as part of our community service, we are helping local businesses prepare for disasters.  The application is also available for residents, call today for more information!

We are having an active Hurricane season this year, will you be ready?

SERVPRO of Wilson/Nashville - 252-291-4492