Brian Reneau, Production Manager of SERVPRO of Wilson/Nashville, has a variety of different responsibilities. As depicted, he is performing an Equipment & Job Site Inspection at a Commercial Water Loss in Wilson, NC. At this particular Water Damage, a Hot Water Heater pipe has burst spraying the inside of a closet and migrating through the floor of half a dozen rooms. Once his Inspections are complete, he must communicate with the Franchise Owner, Customer, Client, Crew and Sub-Contractors about what should be done to proceed. Not every job is a simple, "cut and dry" operation. Brian, especially with his many years of experience, has faced many adversities in the field. Thanks to his incredible knowledge and patience, he can handle any situation with ease.