Recent Posts

What makes SERVPRO stand out amongst other cleaning or restoration companies?

9/18/2019 (Permalink)

Servpro of Wilson/Nashville office wall with certifications in frames To schedule services from qualified staff you can trust, call 252-291-4492

What makes SERVPRO stand out amongst other cleaning or restoration companies?

When you are faced with a disaster at home or in your place of business, you want to be sure that you are choosing a restoration company that can turn it back to new condition, making it look "Like it never even happened." At SERVPRO, our employees go through numerous classes, training, and certifications to be equipped with the knowledge and skill to provide the best quality service. Some of our certifications include:

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our technicians study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. This certifies that our staff is up to date and knowledgeable to provide the best work possible.

The Employee Certification Training Program is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and passing an exam. Categories for certification include: crew training, fire restoration, water restoration, and carpet and upholstery cleaning.

All of our staff have access to web-based training. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

5 Places Water Damage Could Be Hiding

8/15/2019 (Permalink)

Call SERVPRO of Wilson/Nashville for your water damage rescue 252-291-4492

Water damage from a leaking appliance or from a flood can easily identified (although that doesn’t make it better). When water damage like that happens, it is very noticeable, but, there could be water damage in your house that you can’t even see. Here are 5 overlooked spots that could have water damage:

  1. In the wall beneath a window: Rain can seep in between the window sash and jamb and trickle down to the framing studs in the wall. Prolonged leaks can rot the studs and other framing, leading to expensive repairs.
  2. Under the siding: Unsealed gaps allow water to enter the siding and eventually rot the plywood beneath.
  3. The exterior door threshold: Since this is exposed to water every time it rains, eventually the wood will swell and become spongy. This damage may not be noticed until the wood rots and can no longer support the metal threshold.
  4. Beneath the dishwasher: Leaks can develop in the water supply line that runs to the dishwasher. Since you can’t see under the dishwasher, over time a slow leak can do serious damage to the subfloor. You may not notice until you move the washer to replace it with a new one, only to find you’ll have to replace some of the floor as well.
  5. Under a wobbly toilet: Water can leak from around the wax ring at the base of the toilet. It is likely you would not see any water at all but it will be soaking into the subfloor the whole time. Sometimes the first indication is the toilet starting to wobble due to the floor supporting it rotting away.

For the complete list of hiding spots click here

Campfire Safety

8/1/2019 (Permalink)

Did you know this Sunday August 4th is National Campfire Day?

Whether you prefer your campfires in the great outdoors or at the comfort of your own home, it is important to be safe before, during, and after enjoying some time by a fire outdoors. Here are 5 safety tips to consider before your next fire.

Look Up and Look Around- When choosing your fire pit, make sure it is not under any low-hanging branches or near any brush or bushes which can easily go up in flames. You should also keep a radius of 8 to 10 feet around the fire pit clear of tents, chairs, food, and any other items.

Safety Proof Your Pit- Before starting your fire, clear all debris from around the fire pit, including garbage and grass. There should be a five-foot perimeter of soil around the campfire space. If there is no metal ring, circle the pit with rocks. If your fire grows in size, this will help keep it within the borders of the fire pit. Keep any flammable items far from the fire, including aerosol cans and pressurized containers.

Keep Water Nearby- A big gust of wind or new piece of wood could cause your fire to grow larger than anticipated. In that case, always keep water, dirt or a shovel nearby to help reduce the flames or put the fire out completely if necessary.

Always Watch- Whether you are camping alone, with friends, or family, it is easy to get distracted and walk away from the fire. Regardless of what is going on around you, make sure someone always has an eye on the fire. It is especially important to keep an eye on pets and children that may be sitting or walking near the fire.

Extinguish Before Bed- When it is time for bed, you need to put out the fire. You can do this by putting water or dirt on top, then stirring the embers around with a shovel to ensure another fire won't start. Ideally, the coals should be wet and cold.

These tips will help keep your campfire or bonfire under control so you can sit back and enjoy some s'mores without worry.

Making Water Damage "Like it never even happened."

7/16/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we.

Flooding and water damage can happen quickly and is very invasive. Water quickly spreads throughout a property and gets absorbed into floors, walls, and furniture and can of course cause stress and worry. However, when we arrive on site, we quickly start the water extraction process almost immediately. Our fast response helps minimize the damage and the cleaning and restoration costs to you. Our advanced drying methods allow us to respond quickly to your water removal and cleanup needs, and also helps prevent secondary damage and mold.

Common causes of water damage include flooding caused by severe weather, plumbing leaks, sink, bathtub, or toilet overflow, and sewage backup. But, did you know: more water damages are caused by broken pipes, plumbing, or appliance malfunctions than from weather related issues? This is one reason why it is important to take proper care of and maintenance your plumbing and appliances in order to prevent a water disaster.

SERVPRO of Wilson/Nashville provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Firework Safety

7/3/2019 (Permalink)

Happy 4th of July to our Wilson/Nashville Community!

The 4th of July is a time to celebrate our freedom, cook out with friends and family, and of course, enjoy a fireworks show in the evening. This holiday brings a lot of fun times and being educated and aware of potential dangers can help your holiday celebration be even better. Did you know that just last year 9,100 people were injured by fireworks and that fireworks caused 18,500 fires? Keep yourself and your home safe this year by keeping these tips in mind:

  • Never allow young children to handle fireworks
  • Never use fireworks while impaired
  • Never light them indoors
  • Only use them away from people, houses, and flammable materials
  • Soak used and unused fireworks in water for a few hours before discarding
  • Keep a bucket of water or a hose nearby to extinguish fireworks or in case of a fire

The safest way to enjoy fireworks is to leave it to the professionals. ABC News and the National Safety Council have articles with even more information to ensure your holiday is a safe one.

Now Hiring Production Technicians!

6/14/2019 (Permalink)

Please come to our office at 3032 Forest Hills Road in Wilson, NC to fill out an application!

Do you love helping people through difficult situations?

Our Franchise is seeking someone who is comfortable working hard in challenging situations. Our company works with an array of different emergency situations, therefore you must have or be willing to develop new skill sets. Our idea of the ultimate candidate is one who has excellent problem solving skills, communicates efficiently, and is a serious multi-tasker. Don’t miss your chance to join our Franchise as a new Production Technician. In this position, you will be making a difference each and every day.


  • Must have a professional appearance and great attitude.
  • A valid driver license with a reasonable driving record.
  • Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
  • Because we provide 24-hour emergency services, must be willing to be on call, as needed.
  • Some night and weekend work is required.
  • Must be able to lift a minimum of 50 pounds.
  • Must have a high school diploma or a GED certificate.
  • Previous or similar experience preferred.

Got Mold?

6/11/2019 (Permalink)

Tip: To prevent mold from growing inside, keep your indoor humidity below 45 percent

Around this time of year, high heat and heavy rain can make it unbearable to be outside; but it can also cause problems indoors. The combination of heat and moisture, along with poor circulation or ventilation can create an environment perfect for mold to grow. Mold is present almost everywhere indoors and outdoors, but when it has a water source (like moisture from water damage or from excessive humidity) it can grow and get out of hand. When mold has a source of water available and grows, it becomes more visible, can spread to other areas in your home or business, and can produce allergens and irritants. Some signs that mold could be growing in your home include: visible mold, musty odors, and a higher humidity.  

If you observe any of these signs, give us a call and we will be glad to solve your mold problem.

Preparing for Hurricane Season

5/7/2019 (Permalink)

Preparing for a hurricane may seem overwhelming, but it is always better to be on the safe side and have a plan set in place.

As many of you know, Eastern North Carolina is an area that can be greatly affected by hurricanes. The official “Hurricane Season” lasts from June 1-November 30.  As summer quickly approaches, now is the perfect time to start making a plan for what to do if there is an incoming hurricane. Taking some time to plan now will keep you one step ahead and will help ease your stress and worry if the time comes to take action. Some helpful tips and reminders are to:

  • Determine your risk- Hurricanes bring hazards to coastlines and inland areas including storm surge, inland flooding, tornadoes, and strong winds
  • Develop an evacuation plan- Find out today if you live in a hurricane evacuation zone. Plan your route out and follow evacuation orders. Be sure to plan for your pets as well
  • Assemble disaster supplies- Get your supplies before hurricane season begins, including batteries, radios, chargers, and enough food and water for each person for 3 days. Fill your prescriptions and have medicine on hand. Fill your vehicle with gas and have cash on hand
  • Insurance check up- Check in with your insurance agent well in advance to prepare your home and vehicles properly
  • Strengthen your home- Cover windows, trim trees, secure loose outdoor items, secure all doors, and move your car to a safe location
  • Help your neighbor- Many people rely on assistance from neighbors before and after hurricanes. Help your neighbors prepare and/or evacuate and check in with them after the storm passes

For more tips and information on creating a plan visit

Air Quality Awareness Week

4/30/2019 (Permalink)

Call us today for more information about our duct cleaning services!

Did you know that this week (April 29-May 3) is National Air Quality Awareness Week?

One way to improve the quality of the air in your home is to clean your HVAC ducts. These ducts are responsible for your homes heating, ventilation, and air conditioning, and also make sure the air in your home is filtered from dust, pollen, and other contaminates. It is recommended that your HVAC ducts be cleaned every 3-5 years, but if there is an accumulation of dust or other debris, cleaning may be needed more often. Here are a few signs that your ducts may be due to be cleaned:

  • there is visible mold growth around your vents
  • there is a buildup of dust and debris
  • there has been an infestation of insects, rodents, or other unwelcome vermin

If these signs are ignored, blockages could form in your ducts and create bigger or more expensive problems like mold or mildew growth in your home and higher utility bills due to your unit working twice as hard. Our highly trained and certified technicians at SERVPRO of Wilson/Nashville will make recommendations about the best ways to address your concerns regarding your indoor air quality.

Spring and Summer Storms can be Beautiful, but Dangerous

4/18/2019 (Permalink)

SERVPRO is ready to help in the event a storm damages your home or business.

With the weather heating up in Eastern North Carolina it is starting to feel like Summer, but this also brings increased chances of threatening storms. Spring and Summer storms can pose a risk for flooding, damaging winds, and possible hail. Make sure to stay updated with your local weather station to make a plan for any disaster and take extra precaution to prepare for flooding if you live in or near a flood zone or low lying area. Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. We hope everyone stays safe as these storms pop up, but SERVPRO of Wilson/Nashville is always ready to help our community in an emergency situation.