Recent Posts

Now Hiring Production Technicians!

6/14/2019 (Permalink)

Community Now Hiring Production Technicians! Please come to our office at 3032 Forest Hills Road in Wilson, NC to fill out an application!

Do you love helping people through difficult situations?

Our Franchise is seeking someone who is comfortable working hard in challenging situations. Our company works with an array of different emergency situations, therefore you must have or be willing to develop new skill sets. Our idea of the ultimate candidate is one who has excellent problem solving skills, communicates efficiently, and is a serious multi-tasker. Don’t miss your chance to join our Franchise as a new Production Technician. In this position, you will be making a difference each and every day.


  • Must have a professional appearance and great attitude.
  • A valid driver license with a reasonable driving record.
  • Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
  • Because we provide 24-hour emergency services, must be willing to be on call, as needed.
  • Some night and weekend work is required.
  • Must be able to lift a minimum of 50 pounds.
  • Must have a high school diploma or a GED certificate.
  • Previous or similar experience preferred.

Got Mold?

6/11/2019 (Permalink)

Mold Remediation Got Mold? Tip: To prevent mold from growing inside, keep your indoor humidity below 45 percent

Around this time of year, high heat and heavy rain can make it unbearable to be outside; but it can also cause problems indoors. The combination of heat and moisture, along with poor circulation or ventilation can create an environment perfect for mold to grow. Mold is present almost everywhere indoors and outdoors, but when it has a water source (like moisture from water damage or from excessive humidity) it can grow and get out of hand. When mold has a source of water available and grows, it becomes more visible, can spread to other areas in your home or business, and can produce allergens and irritants. Some signs that mold could be growing in your home include: visible mold, musty odors, and a higher humidity.  

If you observe any of these signs, give us a call and we will be glad to solve your mold problem.

Preparing for Hurricane Season

5/7/2019 (Permalink)

Community Preparing for Hurricane Season Preparing for a hurricane may seem overwhelming, but it is always better to be on the safe side and have a plan set in place.

As many of you know, Eastern North Carolina is an area that can be greatly affected by hurricanes. The official “Hurricane Season” lasts from June 1-November 30.  As summer quickly approaches, now is the perfect time to start making a plan for what to do if there is an incoming hurricane. Taking some time to plan now will keep you one step ahead and will help ease your stress and worry if the time comes to take action. Some helpful tips and reminders are to:

  • Determine your risk- Hurricanes bring hazards to coastlines and inland areas including storm surge, inland flooding, tornadoes, and strong winds
  • Develop an evacuation plan- Find out today if you live in a hurricane evacuation zone. Plan your route out and follow evacuation orders. Be sure to plan for your pets as well
  • Assemble disaster supplies- Get your supplies before hurricane season begins, including batteries, radios, chargers, and enough food and water for each person for 3 days. Fill your prescriptions and have medicine on hand. Fill your vehicle with gas and have cash on hand
  • Insurance check up- Check in with your insurance agent well in advance to prepare your home and vehicles properly
  • Strengthen your home- Cover windows, trim trees, secure loose outdoor items, secure all doors, and move your car to a safe location
  • Help your neighbor- Many people rely on assistance from neighbors before and after hurricanes. Help your neighbors prepare and/or evacuate and check in with them after the storm passes

For more tips and information on creating a plan visit

Air Quality Awareness Week

4/30/2019 (Permalink)

Cleaning Air Quality Awareness Week Call us today for more information about our duct cleaning services!

Did you know that this week (April 29-May 3) is National Air Quality Awareness Week?

One way to improve the quality of the air in your home is to clean your HVAC ducts. These ducts are responsible for your homes heating, ventilation, and air conditioning, and also make sure the air in your home is filtered from dust, pollen, and other contaminates. It is recommended that your HVAC ducts be cleaned every 3-5 years, but if there is an accumulation of dust or other debris, cleaning may be needed more often. Here are a few signs that your ducts may be due to be cleaned:

  • there is visible mold growth around your vents
  • there is a buildup of dust and debris
  • there has been an infestation of insects, rodents, or other unwelcome vermin

If these signs are ignored, blockages could form in your ducts and create bigger or more expensive problems like mold or mildew growth in your home and higher utility bills due to your unit working twice as hard. Our highly trained and certified technicians at SERVPRO of Wilson/Nashville will make recommendations about the best ways to address your concerns regarding your indoor air quality.

Spring and Summer Storms can be Beautiful, but Dangerous

4/18/2019 (Permalink)

Storm Damage Spring and Summer Storms can be Beautiful, but Dangerous SERVPRO is ready to help in the event a storm damages your home or business.

With the weather heating up in Eastern North Carolina it is starting to feel like Summer, but this also brings increased chances of threatening storms. Spring and Summer storms can pose a risk for flooding, damaging winds, and possible hail. Make sure to stay updated with your local weather station to make a plan for any disaster and take extra precaution to prepare for flooding if you live in or near a flood zone or low lying area. Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. We hope everyone stays safe as these storms pop up, but SERVPRO of Wilson/Nashville is always ready to help our community in an emergency situation.

When Storms or Floods hit, SERVPRO is ready!

4/15/2019 (Permalink)

SERVPRO of Wilson/Nashville specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today! 252-291-4492

Old Homes vs. New Homes - Part 1

7/2/2018 (Permalink)

Building Services Old Homes vs. New Homes - Part 1 A plaster wall (shown here) is much thicker than drywall. But that's not the only difference.

Some damages are easier to see and fix while others end up becoming a much larger problem than anticipated.  There are a few factors to take into consideration when mitigating and restoring an old or new home after a fire or water damage.  The age of the home can tell you right away what kinds of materials were used to construct it.  Knowing the materials you will be removing (and replacing) is half the battle.

  • Plaster - Plaster is the oldest material known to man and up until the 1950's, it was the number 1 method for creating interior walls and ceilings.

"Due to the number of coats and lathing, a plaster wall tends to be thicker than a drywall wall, which can create a greater air barrier.  This thickness also creates a good sound barrier between rooms. If the lathing and framing are done well, plaster can provide a much more rigid wall leading to reduced likelihood of buckling or breaking. Since plaster is not a solid when it's applied to the wall, it can be a good choice for curved or irregular surfaces. Finally, the gypsum within the plaster has a high water content, which gives the walls fire-resistant qualities.  Even with these benefits, plaster has fallen out of favor with homeowners today.  First, the plastering process is labor intensive, causing the price to rise. Plastering is also time-consuming -- in applying and drying time. In addition, while plaster is very durable, it can crack with the settling of the building or improper installation. Some of these cracks can be fixed with plaster or a setting-type compound, yet others require structural restoration."

More often than not once the plaster cracks, it starts to crumble leaving large unattractive holes in your walls and ceilings unless you repair the crack right away.  Not all cracks require a skilled Plasterer.  If the crack is small enough, a container of plaster of paris and 20 minutes of your time can get the job started.

Looming Hurricane Season A reminder that NC must do more to Mitigate flood risk

6/13/2018 (Permalink)

Storm Damage Looming Hurricane Season A reminder that NC must do more to Mitigate flood risk Green shaded area on map represent flood zone for Tar River. Most of Nash County and part of Wilson County fall in that zone.

WRAL Weather News:

"The early season warning delivered by Subtropical Storm Alberto – that North Carolina is especially susceptible to storm surge and flooding – coincides with a series of state studies examining how to prevent or alleviate future catastrophic events.

Hurricane season officially {started June 1st}, marking almost two years since Hurricane Matthew produced the catastrophic rain that filled rivers and streams and swamped homes and communities along the Tar River, to the tune of over $100 million in damages. For towns like Princeville, Tarboro, Rocky Mount and Greenville, it was the second "once-in-a-lifetime" storm to hit in 19 years.

The state agrees, and North Carolina Emergency Management has been working on solutions that go beyond raising or moving buildings and building higher levees. The studies also look for ways to slow down the flooding well upstream.

One idea is to ease the pressure on rivers, slowing flooding before it spreads.

North Carolina Emergency Management Assistant Director John Dorman outlined a plan to build wet reservoirs – essentially new lakes – along the Tar and at the top of Fishing Creek, and/or to establish dry reservoirs on Stony and Swift creeks, simple, low-lying areas that can be used as ballfields and parks, but when catastrophic rain falls, then can collect water like reserve bathtubs.

"You basically allow the water to raise up, but you've got the drain. The drain doesn't let all the water run out at one time, it runs out slowly," Dorman said.

Improvements could cut the cost of a future Hurricane Matthew-level event by more than half, but they'd be costly to implement. Buying and building the detention areas would cost tens of millions of dollars and take decades. And structures in the floodplain would still need to be elevated or moved.

The decisions will be made by state and local leaders, but the data gives them many options to consider.

For residents tired of the Tar River's rising water, any and every option is welcome news to keep history from repeating.

"We have struggled for so long in eastern North Carolina," said Princeville Mayor Bobbie Jones.

Animal Intruders and Bio-Hazard Clean-up

4/16/2018 (Permalink)

Biohazard Animal Intruders and Bio-Hazard Clean-up Animal Waste clean-up is one of the few Biohazard Services we perform. Call today to schedule an appointment.

Now that Winter is over and Spring has arrived, the birds, bees and other animals will be emerging from the safe place they found to hunker down through the cold weather.  Animals will hide and sleep anywhere they can get into, including, but not limited to a hole in a tree, under a deck or foundation or the rafters of your attic.  Unfortunately, unlike humans, animals do not use indoor plumbing and have no problem doing their business where ever they can.

Anything from the cute, fuzzy little rascal that has been camping out in your walls all winter to the feathery friends roosting on your Attic rafters could be the cause your animals or family members are severely ill.  Animal fecal matter is considered hazardous waste and should be disposed of in an appropriate fashion.

  • Toxoplasmosis is usually spread by exposure to infected CAT feces and eating undercooked meat. The parasite is only known to reproduce sexually in the cat family and it can infect most types of warm-blooded animals, including humans.
  • When it comes to BIRDS, there may be more than just avian fluto be worried about. It has been suggested that there are over 60 other diseases that birds and their droppings can carry. The problem is especially worrisome in residential areas, as many of them are airborne and can be transferred to humans just by being around droppings.
  • Hantavirus pulmonary syndrome (HPS) is a serious respiratory disease transmitted by infected RODENTS through urine, droppings or saliva. Humans can contract the disease when they breathe in aerosolized virus. HPS was first recognized in 1993 and has since been identified throughout the United States. Although rare, HPS is potentially deadly.

Cats, Birds and Rodents are the most common intruders to a home or business.  There are many excellent resources available for locating information about a particular illness or disease.  You can also call your local Health Department for more information.

It is advised that you do not attempt to remove the animal on your own.  You could risk illness and injury not only to yourself, but to the animal as well.  Contact Animal Control immediately.

SERVPRO of Wilson/Nashville specializes in removing, disposing and sanitizing materials that have been affected by animal waste.  Call us today to schedule a consult.


The "Rainy Season" and Sewage

4/2/2018 (Permalink)

Water Damage The "Rainy Season" and Sewage This government building sustained an extensive sewage back-up. All of the carpet will be removed and all of the contents will need to be sanitized.

The "Rainy Season" and Sewage

There is a language particular to a trade or profession that can be confusing to the average person when taken out of context.  In regards to the Professional Water Damage Restorer, this lingo becomes part of their lifestyle.  With a few simple words, our Professional Water Technicians understand immediately the severity of the damage and can quickly prepare to handle the job.  Water Damages are classified by Water Class and Water Category. 

Water Class:

Class 1: Only part of a room or area is wet or larger areas containing materials that have absorbed minimal moisture.  Little or no wet carpet and/or pad is present.

Class 2: An entire room or more is affected.  Carpet and pad may be wet.  Water has wicked up the walls less than 24 inches.  There is significant moisture remaining in structural materials.

Class 3: Fully involved.  Water may have come from overhead.  Ceiling, walls, insulation, carpet, pad and sub-floor in virtually the entire area are saturated.

Class 4: Specialty drying situations - Wet materials with very low permanence/porosity (hardwood, concrete, brick).  Typically, there are deep pockets of saturation, which require very low specific humidity.

Water Category:

Clean: Water that does not pose substantial harm to humans.  (Examples: Broken water supply lines, water heaters, toilet tanks, tub and sink overflows, rain, snow)

Gray: Examples include discharge from dishwashers, washing machines, Fish tanks, toilet bowls without solid waste, and any water that contains chemicals, fungus or algae.  If left untreated for 48 hours, this can turn into  a Category 3 (Black Water)

Black: Examples include sewage and toilet backflows, river, stream and seawater flooding and sources with toxic pesticides or heavy metals.  Typically, Category 3 is extracted, then the carpet and materials are removed and disposed.

 A Black Water Damage is one of the worst situations for homeowners and business owners.  Not only is the smell unpleasant, but can also be costly.  Sewage back-ups in particular require having the area extracted, sanitized and demolished.  Unfortunately, there are only so many preventative measure you can take to safeguard against a back-up. 

Causes of Sewage Back-ups:

  • Floods: As ground water rises, the pressure can cause sewage from sanitary sewer lines to reverse and back up into houses through drain pipes.
  • Blockages: Flushing foreign objects or non-flushable sanitary products into the Sanitary Main; Sometimes a blockage is also the result of a combination of city and private trees where the roots penetrate the pipes. Usually if the sanitary main is affected the back flow happens slowly, giving the owner time to call a licensed plumber to assess the damage.
  • Water in Basement: In many cases, soil settles adjacent to the building and, if not corrected, leads to rainwater flowing towards the building and down the outside of the foundation wall. This frequently happens when the ground is saturated after repeated or heavy rain storms. Drainage can be improved by making sure that water drains away from the building. Homeowners can also prevent flooding by water-sealing the basement. If water is entering your basement at a rapid rate, call the city public works office and report the problem immediately so that a city operator can investigate.
  • Homeowners and business insurance do not cover flood damage or sewage back-ups. Most homeowner and business insurance policies do not cover sewer backup unless specific sewer backup coverage is added to the policy. Most homeowners and business owners may not realize that they are responsible for the maintenance and repair of their house or sewer lateral – the pipeline between the city sanitary sewer main, usually located under the street, and the building. The sewer lateral is owned and maintained by the property owner including any part that may extend into the street or public right of way. A cracked or deteriorated lateral or one filled with tree roots can allow groundwater to seep into the system, contributing to the possible sewer backup problems.

Information courtesy of Western National Insurance