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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Re: We are Hiring

2/25/2021 (Permalink)

Do you love helping people through difficult situations?

Our Franchise is seeking someone who is comfortable working hard in challenging situations. We work with an array of emergency situations, therefore you must have or be willing to develop new skill sets. Our idea of the ultimate candidate is one who has excellent problem solving skills, communicates efficiently, and is a serious multi-tasker. Don’t miss your chance to join SERVPRO of Wilson/Nashville as a new Production Technician.

In this position, you will be making a difference each and every day.


REQUIREMENTS:

  • Must have a professional appearance and great attitude.
  • A valid driver license with a reasonable driving record.
  • Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
  • Because we provide 24-hour emergency services, must be willing to be on call, as needed.
  • Some night and weekend work is required.
  • Must be able to lift a minimum of 50 pounds.
  • Must have a high school diploma or a GED certificate.
  • Previous or similar experience preferred.

Please come to our office at 3032 Forest Hills Road in Wilson, NC to pick up an application

When it rains it pours!

2/19/2021 (Permalink)

Water stain around vent Continuous rain in Wilson/Nashville area cause this over time if not noticed.

Rain under normal circumstances does not usually cause damage to your home. But underlying conditions may change normal maintenance to major restoration. One condition may be not replacing old shingles on roof after weather event. Also, windows and openings in roof and siding that are not sealed properly can cause unseen damage. Lastly, heavy, or continuous rain may cause water to pool around your home. Water pooling around your home may cause damage to your foundation. Maintaining your home may prevent rain from damaging your home.

What can I do you ask?

  • Replacing shingles, repairing roof and siding
  • Repair leaks when located.
  • Make sure all openings in your roof or home are sealed properly.
  • Make sure your gutters and downspouts are clean and clear for proper drainage.
  • Ensure the crawl space vents are free of obstruction, to allow proper ventilation under your home.

Signs that you have water damage.

  • Visible paint discoloration or peeling.
  • Soft or sagging walls or ceiling and flooring
  • Water stains around bathroom vents
  • Water stains around oven hood/vents

Homeowners that have done all that they could do but, still experience water damage can call SERVPRO of Wilson/ Nashville. SERVPRO of Wilson/ Nashville is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

First impressions count

2/9/2021 (Permalink)

About SERVPRO of Wilson / Nashville

We are locally owned and operated. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Our team are willing to listen and answer your questions as they come up.

SERVPRO's motto is “Like it never even happened.”  We offer the highest possible standard of professionalism in the restoration, cleanup, and mitigation of your home or business and have gained the reputation as the premier water, fire, and mold remediation service. Starting with the initial phone call, until we have restored your property.

What to Expect

When you call, we will ask several questions regarding your water, fire, and mold damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Getting Back to Business, SERVPRO of Wilson/Nashville is here to help

2/5/2021 (Permalink)

No need to worry about business interruption to your company. Weather it is water, fire, or mold, SERVPRO of Wilson/ Nashville understands every hour spent restoring your business back to pre-emergency condition is an hour of lost revenue and productivity.

Commercial Water Damage Restoration

Flooding and water emergencies don’t wait for regular business hours and neither do we SERVPRO of Wilson / Nashville provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Restoration Industry with over 1,700 Franchises
  • Highly Trained Mold and Water Damage Restoration Specialists

Commercial Fire Damage Restoration

We understand that getting your business back to pre-fire condition is keep you from lost revenue and productivity.  SERVPRO of Wilson / Nashville has the training, experience, and equipment to handle large commercial fire damage emergencies.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists

Commercial Mold Remediation

Quickly treating mold on your commercial property can prevent serious health risk to not only your employees also, your clients... If you suspect your property has a mold problem, call SERVPRO of Wilson / Nashville.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Mold and Water Damage Restoration Specialists

Check out our 5 star reviews!

12/18/2020 (Permalink)

screen shot of testimonial page, showing various positive reviews from customers in Wilson and Rocky Mount You can also scroll through our Testimonial page and read the positive comments our customers have left.

In the unfortunate instance you would need emergency services for fire, water, or storm damage, you would want a provider that is skilled and knowledgeable as well as understanding in a time where you can be stressed and upset. For cleaning or reconstruction services, you want a provider that you can trust in your home or business, and can get the job done quickly and efficiently.

SERVPRO of Wilson/Nashville is all of that and more. Our office workers and technicians treat every customer with respect and keep them updated on the status of their job. The technicians in your home or business are knowledgeable and certified, and recognize how stressful some situations can be.

But don't take our word for it; just look at our 5 star Google, Facebook, and Yelp ratings. 

Leave a review and help us stay on top!

Holiday Fire Hazards

12/7/2020 (Permalink)

Colorful lights, burning candles, and festive decorations are just a few of the items bringing charm and cheer to the holiday season—however, if they are not used carefully, your holidays may go from festive to frightening. The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home or business this holiday season:

  • Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents, and candles.
  • Make sure light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords, and always follow the manufacturer’s instructions.
  • Always unplug tree and holiday lights before leaving the property or going to bed.
  • Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or before going to bed.
  • Use only sturdy tree stands designed to not tip over. Keep curious pets and children away from Christmas trees. Keep anything that can catch on fire—like pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, towels, or curtains—away from your stove top.
  • Designate one person to walk around your property to ensure all candles and smoking materials are properly extinguished after guests leave.

Holiday Cooking Safety

11/23/2020 (Permalink)

Did you know that the day most likely for home cooking fires is Thanksgiving Day?

With holiday season in full swing, many people have gatherings for family and friends which means more cooking and more time spent in the kitchen. There may be a lot of cooking to keep up with and it could get a little hectic in the kitchen, making it easier for an accidental fire to start. Hence, the number one reason for a home cooking fire is unattended cooking.

Here are some easy safety tips to keep in mind as you prepare for the holidays:

  • Test smoke detectors to make sure they are working and replace batteries if needed.
  • Keep a fire extinguisher and lids nearby. If you are frying food in grease use a lid to smother the flame, do not use water on a grease fire-it will make it worse.
  • Do not leave any cooking unattended. Set timers if you need to check on food.

Should your holiday cooking get out of hand, call SERVPRO of Wilson/Nashville to take care of any fire or soot damage.

https://www.mrcooper.com/blog/2018/12/17/7-holiday-cooking-safety-tips-for-your-kitchen/

Frozen Pipes Can Cause Big Damage

11/11/2020 (Permalink)

The Wilson/Nashville area has begun to cool down and is in the transition from heat and humidity to cooler winter weather. With cool, freezing temperatures brings an increased chance of freezing pipes.

Cold temperatures can cause water pipes to freeze. Freezing inside a pipe creates a lot of pressure which can cause the pipe to burst and likely lead to serious flooding, especially when there is no one around to turn off the water. If you notice your pipes have frozen, you will want to thaw them before they break. Thaw them by first locating the pipe and opening the faucet. Then apply heat near the faucet and work your way down. You can use a hair dryer, hot towels, a portable space heater or heat lamp, or electrical heating tape, but never use an open flame as that could cause your pipes to break.

If that seems a little intimidating, here are some preventative measures you can take to protect your water pipes from freezing during those cold spells.

  • open kitchen and bathroom cabinets to allow warmer air to circulate around the plumbing
  • let cold water drip from a faucet, even a small amount of running water will prevent freezing
  • if you plan to be out of town, set thermostat to a temperature no lower than 55 degrees F
  • for long term solutions, add insulation to attics, basements, and crawlspaces and seal cracks/holes around windows and doors to keep warm air inside

Should you ever experience flooding or damage from a broken water pipe in your home, call SERVPRO of Wilson/Nashville.

Commercial Water Damage Services

10/21/2020 (Permalink)

sign on business door that says "CLOSED" text on photo saying "HOURS MATTER" We offer 24 hour emergency services, 365 days a year. SERVPRO is Here to Help!

When there’s a water damage emergency at your business…call SERVPRO of Wilson/Nashville!

There is never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. When an emergency situation arises in your business, we will be there fast with the help you need to get your property back to business as usual.

Whether we are dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each situation and get the job done. We have the training, experience, and equipment to handle commercial properties for flooding or water damage emergencies. Whether your water emergency occurs in a small office building or a large warehouse, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

SERVPRO of Wilson/Nashville is skilled at working with businesses and owners of commercial properties throughout Wilson and Nash counties.

Flooded Basement Cleanup and Restoration

10/5/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are more prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer pipe
  • Heavy rain that causes surface water to pool around your home
  • Sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot water tank failure
  • And many more

A flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Wilson/Nashville and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

The longer you wait, the worse the problem will get.

We are Flooded Basement Specialists:

  • We are available 24 hours a day/7 days a week
  • We are a preferred vendor to many national insurance companies
  • We bill the insurance directly – one less thing for you to worry about
  • Our technicians are highly trained in water restoration techniques
  • We use IICRC Restoration Standards
  • Advanced inspection and extraction equipment

Trained and Certified Employees

9/23/2020 (Permalink)

Rows of framed certifcates on wall To schedule services from qualified staff you can trust, call 252-291-4492

When you are faced with a disaster at home or in your place of business, you want to be sure that you are choosing a restoration company that can turn it back to new condition, making it look "Like it never even happened." At SERVPRO, our employees go through numerous classes, training, and certifications to be equipped with the knowledge and skill to provide the best quality service. Some of our certifications include:

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our technicians study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. This certifies that our staff is up to date and knowledgeable to provide the best work possible.

The Hero Ready Training Program is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and passing an exam. Categories for certification include: crew training, fire restoration, water restoration, and carpet and upholstery cleaning.

All of our staff have access to web-based training. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

5 Hidden Places Water Damage Could Be Hiding In Your Home

8/14/2020 (Permalink)

Water damage from a leaking appliance or from a flood can easily identified (although that doesn’t make it better). When water damage like that happens, it is very noticeable, but, there could be water damage in your house that you can’t even see. Here are 5 overlooked spots that could have water damage:

  1. In the wall beneath a window:Rain can seep in between the window sash and jamb and trickle down to the framing studs in the wall. Prolonged leaks can rot the studs and other framing, leading to expensive repairs.
  2. Under the siding:Unsealed gaps allow water to enter the siding and eventually rot the plywood beneath.
  3. The exterior door threshold:Since this is exposed to water every time it rains, eventually the wood will swell and become spongy. This damage may not be noticed until the wood rots and can no longer support the metal threshold.
  4. Beneath the dishwasher:Leaks can develop in the water supply line that runs to the dishwasher. Since you can’t see under the dishwasher, over time a slow leak can do serious damage to the subfloor. You may not notice until you move the washer to replace it with a new one, only to find you’ll have to replace some of the floor as well.
  5. Under a wobbly toilet:Water can leak from around the wax ring at the base of the toilet. It is likely you would not see any water at all but it will be soaking into the subfloor the whole time. Sometimes the first indication is the toilet starting to wobble due to the floor supporting it rotting away.

Call SERVPRO of Wilson/Nashville for your water damage rescue 252-291-4492

Campfire Safety

7/30/2020 (Permalink)

campfire with two sticks roasting marshmallows Did you know August 10th is National Smores Day?

Whether you prefer your campfires in the great outdoors or at the comfort of your own home, it is important to be safe before, during, and after enjoying some time by a fire outdoors. Here are 5 safety tips to consider before your next fire.

Look Up and Look Around- When choosing your fire pit, make sure it is not under any low-hanging branches or near any brush or bushes which can easily go up in flames. You should also keep a radius of 8 to 10 feet around the fire pit clear of tents, chairs, food, and any other items.

Safety Proof Your Pit- Before starting your fire, clear all debris from around the fire pit, including garbage and grass. There should be a five-foot perimeter of soil around the campfire space. If there is no metal ring, circle the pit with rocks. If your fire grows in size, this will help keep it within the borders of the fire pit. Keep any flammable items far from the fire, including aerosol cans and pressurized containers.

Keep Water Nearby- A big gust of wind or new piece of wood could cause your fire to grow larger than anticipated. In that case, always keep water, dirt or a shovel nearby to help reduce the flames or put the fire out completely if necessary.

Always Watch- Whether you are camping alone, with friends, or family, it is easy to get distracted and walk away from the fire. Regardless of what is going on around you, make sure someone always has an eye on the fire. It is especially important to keep an eye on pets and children that may be sitting or walking near the fire.

Extinguish Before Bed- When it is time for bed, you need to put out the fire. You can do this by putting water or dirt on top, then stirring the embers around with a shovel to ensure another fire won't start. Ideally, the coals should be wet and cold.

These tips will help keep your campfire or bonfire under control so you can sit back and enjoy some s'mores without worry.

We Specialize in Flooded Basement Cleanup and Restoration

7/2/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are more prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer pipe
  • Heavy rain that causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. The longer you wait, the worse the problem will get.

The bottom line: A flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Wilson/Nashville and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are available 24 hours a day/7 days a week
  • We are a preferred vendor to many national insurance companies
  • We bill the insurance directly – one less thing for you to worry about
  • Our technicians are highly trained in water restoration techniques
  • We use IICRC Restoration Standards
  • Advanced inspection and extraction equipment

Electrical Fires

6/15/2020 (Permalink)

When most people think "house fire", their first assumption is a fire starting from a pan of hot grease or an overturned candle. Very seldom does anyone assume a home fire could be started by an electrical source including but not limited to:

  • Portable electric heaters such as electric cookers, electric irons, electric bedclothes, sterilizers, welders
  • Stationary electric heaters such as ovens, electric dehumidifiers, electric furnaces
  • Electrical appliances such as distribution transformers, motors, generators, battery chargers, circuit breakers
  • Wiring such as service wires, interior wires, cords, wire connection
  • Wiring appliances such as switches, multi outlets, electricity meters
  • Wire exposures such as the connection point to walls, connection points of metal plates and pipes, wood in contact with high-voltage lines
  • Static electricity sparks caused by rubber film, rollers, liquid fluid in ducts

In cases of wiring or outlet overheating, there are usually a few signs prior to ignition.

Did you know? If an outlet is emitting heat or a smell it is sign that the outlet is overloaded. 

Overloading an outlet causes too much heat in one location and can cause a fire.  Some examples of this are running too many cords in one outlet or using an extension cord instead of an outlet. If your outlet emits a burning smell or is hot when you touch it, it could indicate there is a danger of electrical fire.

Make sure that the proper number of plugs is being used in each outlet. As an added precaution, do not run any power cords underneath combustible materials like rugs or bedding.  Make sure that all of your plugs fit into the outlets tightly to prevent excess heat. It is important to recognize warning signs of electrical fires to keep yourself and your home safe.

We're Hiring!

6/5/2020 (Permalink)

Do you love helping people through difficult situations?

Our Franchise is seeking someone who is comfortable working hard in challenging situations. We work with an array of emergency situations, therefore you must have or be willing to develop new skill sets. Our idea of the ultimate candidate is one who has excellent problem solving skills, communicates efficiently, and is a serious multi-tasker. Don’t miss your chance to join SERVPRO of Wilson/Nashville as a new Production Technician.

In this position, you will be making a difference each and every day.


REQUIREMENTS:

  • Must have a professional appearance and great attitude.
  • A valid driver license with a reasonable driving record.
  • Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
  • Because we provide 24-hour emergency services, must be willing to be on call, as needed.
  • Some night and weekend work is required.
  • Must be able to lift a minimum of 50 pounds.
  • Must have a high school diploma or a GED certificate.
  • Previous or similar experience preferred.

Please come to our office at 3032 Forest Hills Road in Wilson, NC to pick up an application.

Prepping for Hurricane Season

5/6/2020 (Permalink)

As some of you may know, Eastern North Carolina is an area that can be greatly affected by hurricanes. The official “Hurricane Season” lasts from June 1-November 30.  As summer quickly approaches, now is the perfect time to start making a plan for what to do if there is an incoming hurricane. Taking some time to plan now will keep you one step ahead and will help ease your stress and worry if the time comes to take action. Some helpful tips and reminders are to:

  • Determine your risk-Hurricanes bring hazards to coastlines and inland areas including storm surge, inland flooding, tornadoes, and strong winds
  • Develop an evacuation plan-Find out today if you live in a hurricane evacuation zone. Plan your route out and follow evacuation orders. Be sure to plan for your pets as well
  • Assemble disaster supplies-Get your supplies before hurricane season begins, including batteries, radios, chargers, and enough food and water for each person for 3 days. Fill your prescriptions and have medicine on hand. Fill your vehicle with gas and have cash on hand
  • Insurance check up-Check in with your insurance agent well in advance to prepare your home and vehicles properly
  • Strengthen your home-Cover windows, trim trees, secure loose outdoor items, secure all doors, and move your car to a safe location
  • Help your neighbor-Many people rely on assistance from neighbors before and after hurricanes. Help your neighbors prepare and/or evacuate and check in with them after the storm passes

For more tips and information on creating a plan visit https://www.ready.gov/make-a-plan

Spring and Summer Storms can be Beautiful, but Dangerous

4/20/2020 (Permalink)

storm clouds with lightning, SERVPRO logo in the middle SERVPRO is ready to help in the event a storm damages your home or business.

With the weather heating up in Eastern North Carolina it is starting to feel like Summer, but this also brings increased chances of threatening storms. Spring and Summer storms can pose a risk for flooding, damaging winds, and possible hail.

Make sure to stay updated with your local weather station to make a plan for any disaster. Take extra precaution to prepare for flooding if you live in or near a flood zone or low lying area. In the event of strong winds, keep an eye on large trees that are close to your home.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Wilson/Nashville provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. We hope everyone stays safe as these storms become more frequent, but we are always ready to help our community in an emergency situation.

SERVPRO is Here to Help During Storms or Floods

4/1/2020 (Permalink)

SERVPRO of Wilson/Nashville specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of thousands of franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

If you experience damage to your home or business from a flood or storm, give us a call!

252-291-4492

We Are Cleaning Experts

3/25/2020 (Permalink)

SERVPRO of Wilson/Nashville is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, give us a call today – 252-291-4492

What To Do If You Have A Leaky Roof

3/19/2020 (Permalink)

Eastern North Carolina experiences frequent rain and storm damage. If your roof is not properly maintained, it can be more prone to leaks during times of rain and strong wind. It is important to keep up with roof maintenance, as a leaking roof causes the water to damage not only the roof, but the inside of the building. Prolonged water damage to your home’s structure can be dangerous if not addressed. If the inside of your home or business is wet due to a leaking roof, you must contact a qualified roofer first. As in all other cases of water damage, the cause of the leak must be fixed first to prevent more damage from the same source. Once the cause of the leak is fixed, SERVPRO of Wilson/Nashville can dry out the inside of your home in no time.

Business Owners: Are You Prepared For An Unexpected Disaster?

3/3/2020 (Permalink)

Have you heard of an ERP?

Emergency Ready Plans (ERPs) can help businesses prepare to recover from a disaster such as a burst pipe in your office, a fire in the warehouse, or a hurricane damaging your building. Our team at SERVPRO of Wilson/Nashville conducts free and friendly ERP consultations. Contact our office to schedule one for your business today. 

Aside from mitigating the damage to your property, ERPs are also essential because it can help educate you and your employees on how to get out of the building quickly. Safety is everyone's concern and should always be a top priority. 

50% of businesses will not reopen after a disaster forces them to close. 75% of those businesses that do, had an Emergency Ready Plan in place. 

Some advantages of an ERP include:

  • A faster response time to any disaster
  • Employees know how to react (e.g shutting off water, evacuating)
  • Damage can be minimized
  • Expense can also be minimized

What SERVPRO does:

  • Identify shutoffs and exit routes
  • Gather important contact information from your local gas company, electric company, etc.
  • Organize all information into a hard copy report and a mobile app which is easy to access and easy to share

Biohazard Clean Up After Animal Intruders

2/24/2020 (Permalink)

Cats, birds, and rodents are the most common intruders to a home or business. Common places that these animals could hide are in your attic, basement, vent system, or chimney. Animal fecal matter is considered hazardous waste and should be disposed of by a professional. There are many excellent resources available for locating information about a particular illness or disease. You can also call your local Health Department for more information.

Should an unwelcome animal enter your home, it is advised that you do not attempt to remove the animal on your own. You could risk illness and injury not only to yourself, but to the animal as well. Contact Animal Control immediately.

SERVPRO of Wilson/Nashville specializes in removing, disposing of, and sanitizing materials that have been affected by animal waste, as well as removing any odor. Call us today to schedule a consult.

https://www.daf.qld.gov.au/business-priorities/animal-industries/animal-health-and-diseases/a-z-list

http://publichealth.nc.gov/topics.htm

Water Damage Requires Immediate Action

2/17/2020 (Permalink)

kitchen area showing removed flooring, cabinets, and appliances, wet subfloor, some mold on wall Wet materials were left to sit in this kitchen, causing wide spread damage and mold growth.

In any water damage event, the goal is to dry out the wet materials as soon as possible in order to prevent them from having to be replaced. When water is left to sit for an extended period of time, it makes the floor and other affected materials unable to be dried completely. This can lead to floor covering, sub floor, cabinets, and other wet materials needing to be replaced. It is more expensive and more time consuming to replace these items than it is to restore them. In addition to that, mold begins to grow just 48 hours after wet materials are left to sit untreated. The effects from water damage happen quickly and need immediate action to avoid worse damage and costly repairs. SERVPRO of Wilson/Nashville arrives at your home quickly and ready to return your home back to preloss condition. 

Commercial Duct Cleaning

2/10/2020 (Permalink)

man inspecting air ducts with flashlight Call SERVPRO of Wilson/Nashville to schedule a duct cleaning for your business!

Ventilation systems are often the biggest culprit of poor indoor air quality. If your Heating, Ventilation, and Air Conditioning Unit (HVAC) has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

Keeping your HVAC unit clean can extend the life of the equipment which can in turn save you money and give you cleaner air to breathe. However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns during a consultation at your business.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

Crawlspace Work

2/3/2020 (Permalink)

SERVPRO technician wearing personal protective equipment, kneeling in front of crawlspace No job is too big, no crawlspace is too small for our SERVPRO of Wilson/Nashville Production Technicians

If dark, confined spaces are not for you, call SERVPRO of Wilson/Nashville. Our skilled technicians are experienced in navigating through crawlspaces and attics to perform a variety of different services. Water and fire mitigation/repairs, mold remediation, sewage back-up, and biohazard clean-ups are the most common services that are needed in hard to reach areas of your home. 

As pictured, one of our production technicians prepares to enter a customer’s crawlspace. Personal Protective Equipment (PPE) is worn to protect this technician while he works on cleaning up the sewage back-up that happened underneath a customer’s house. 

If you suspect a problem in your hard to reach crawlspace or in your dark attic, give us a call - We are Here to Help.

Ice Dam Cause and Effect

1/20/2020 (Permalink)

diagram pointing where an ice dam is and the water sitting above it Remove wet materials near the affected area and place a fan to slow the leak and amount of damage until help arrives.

An ice dam is the ridge of ice that forms at the edge of a roof which prevents melting snow from draining as it should. Typically during the winter season, the temperature on the interior of the house is turned up to keep the inside warmer. As the heat rises and escapes into the highest level of your structure (typically the attic), the snow on the peak of the roof starts to melt. The water runs down the roof and begins to pool and refreeze the further away it gets from the heat source. This is why it is most common to see dams forming on the edges of roofs or in the gutters. 

Effects of an Ice Dam

Ice dams cause leaks when snow melts higher on the roof and that melt water hits a ‘dam’ of ice. With nowhere else to go, the water is forced to back up under the roofing materials and into the structure. Ice dams cause water to pool and seep under shingles. The wet building materials cannot dry out quickly enough to keep mold from growing.

There are plenty of warning signs that your house will exhibit to alert you to a possible ice dam.

  • You see long/large icicles forming on the edge of the roof, or off the front edge of the gutter
  • Ice is coming through the soffit of your roof
  • Ice is forming behind the gutters
  • You see ice or water on the exterior wall
  • You see water coming through the frame of a door or window
  • You see water coming through the ceiling or interior wall

Now that you are armed with this knowledge, you can prepare for this winter. Do some research on preventative maintenance, find a quality roofer, and keep SERVPRO of Wilson/Nashville on your speed-dial!

Commercial Carpet Cleaning

1/6/2020 (Permalink)

large carpet area with carpet cleaner in view, dark carpet shows the "before", lighter carpet shows the "after" To schedule a carpet cleaning for your business call us at 252-291-4492

Did you know carpet cleanings are not only performed in homes, but businesses too? Carpet cleanings are often performed on a routine basis in homes to keep carpets looking brand new, but businesses and commercial buildings also use carpet cleanings to keep their areas looking professional and tidy. Cleaning carpets is also commonly done if a water damage happens that affects the carpet.

A clean carpet can attract more customers by showing that you take care of your business and care about how it looks. SERVPRO of Wilson/Nashville has experienced technicians that can quickly turn the condition of your carpets around. We understand that businesses work best with minimal interruptions which is why we can clean your carpet after normal business hours no hassle.

Making Water Damage "Like it never even happened."

7/16/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we.

Flooding and water damage can happen quickly and is very invasive. Water quickly spreads throughout a property and gets absorbed into floors, walls, and furniture and can of course cause stress and worry. However, when we arrive on site, we quickly start the water extraction process almost immediately. Our fast response helps minimize the damage and the cleaning and restoration costs to you. Our advanced drying methods allow us to respond quickly to your water removal and cleanup needs, and also helps prevent secondary damage and mold.

Common causes of water damage include flooding caused by severe weather, plumbing leaks, sink, bathtub, or toilet overflow, and sewage backup. But, did you know: more water damages are caused by broken pipes, plumbing, or appliance malfunctions than from weather related issues? This is one reason why it is important to take proper care of and maintenance your plumbing and appliances in order to prevent a water disaster.

SERVPRO of Wilson/Nashville provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Firework Safety

7/3/2019 (Permalink)

Happy 4th of July to our Wilson/Nashville Community!

The 4th of July is a time to celebrate our freedom, cook out with friends and family, and of course, enjoy a fireworks show in the evening. This holiday brings a lot of fun times and being educated and aware of potential dangers can help your holiday celebration be even better. Did you know that just last year 9,100 people were injured by fireworks and that fireworks caused 18,500 fires? Keep yourself and your home safe this year by keeping these tips in mind:

  • Never allow young children to handle fireworks
  • Never use fireworks while impaired
  • Never light them indoors
  • Only use them away from people, houses, and flammable materials
  • Soak used and unused fireworks in water for a few hours before discarding
  • Keep a bucket of water or a hose nearby to extinguish fireworks or in case of a fire

The safest way to enjoy fireworks is to leave it to the professionals. ABC News and the National Safety Council have articles with even more information to ensure your holiday is a safe one.

Got Mold?

6/11/2019 (Permalink)

Tip: To prevent mold from growing inside, keep your indoor humidity below 45 percent

Around this time of year, high heat and heavy rain can make it unbearable to be outside; but it can also cause problems indoors. The combination of heat and moisture, along with poor circulation or ventilation can create an environment perfect for mold to grow. Mold is present almost everywhere indoors and outdoors, but when it has a water source (like moisture from water damage or from excessive humidity) it can grow and get out of hand. When mold has a source of water available and grows, it becomes more visible, can spread to other areas in your home or business, and can produce allergens and irritants. Some signs that mold could be growing in your home include: visible mold, musty odors, and a higher humidity.  

If you observe any of these signs, give us a call and we will be glad to solve your mold problem.

Air Quality Awareness Week

4/30/2019 (Permalink)

Call us today for more information about our duct cleaning services!

Did you know that this week (April 29-May 3) is National Air Quality Awareness Week?

One way to improve the quality of the air in your home is to clean your HVAC ducts. These ducts are responsible for your homes heating, ventilation, and air conditioning, and also make sure the air in your home is filtered from dust, pollen, and other contaminates. It is recommended that your HVAC ducts be cleaned every 3-5 years, but if there is an accumulation of dust or other debris, cleaning may be needed more often. Here are a few signs that your ducts may be due to be cleaned:

  • there is visible mold growth around your vents
  • there is a buildup of dust and debris
  • there has been an infestation of insects, rodents, or other unwelcome vermin

If these signs are ignored, blockages could form in your ducts and create bigger or more expensive problems like mold or mildew growth in your home and higher utility bills due to your unit working twice as hard. Our highly trained and certified technicians at SERVPRO of Wilson/Nashville will make recommendations about the best ways to address your concerns regarding your indoor air quality.

Old Homes vs. New Homes - Part 1

7/2/2018 (Permalink)

A plaster wall (shown here) is much thicker than drywall. But that's not the only difference.

Some damages are easier to see and fix while others end up becoming a much larger problem than anticipated.  There are a few factors to take into consideration when mitigating and restoring an old or new home after a fire or water damage.  The age of the home can tell you right away what kinds of materials were used to construct it.  Knowing the materials you will be removing (and replacing) is half the battle.

  • Plaster - Plaster is the oldest material known to man and up until the 1950's, it was the number 1 method for creating interior walls and ceilings.

"Due to the number of coats and lathing, a plaster wall tends to be thicker than a drywall wall, which can create a greater air barrier.  This thickness also creates a good sound barrier between rooms. If the lathing and framing are done well, plaster can provide a much more rigid wall leading to reduced likelihood of buckling or breaking. Since plaster is not a solid when it's applied to the wall, it can be a good choice for curved or irregular surfaces. Finally, the gypsum within the plaster has a high water content, which gives the walls fire-resistant qualities.  Even with these benefits, plaster has fallen out of favor with homeowners today.  First, the plastering process is labor intensive, causing the price to rise. Plastering is also time-consuming -- in applying and drying time. In addition, while plaster is very durable, it can crack with the settling of the building or improper installation. Some of these cracks can be fixed with plaster or a setting-type compound, yet others require structural restoration."

More often than not once the plaster cracks, it starts to crumble leaving large unattractive holes in your walls and ceilings unless you repair the crack right away.  Not all cracks require a skilled Plasterer.  If the crack is small enough, a container of plaster of paris and 20 minutes of your time can get the job started.

https://home.howstuffworks.com/home-improvement/home-diy/projects/drywall-vs-plaster.htm

Looming Hurricane Season A reminder that NC must do more to Mitigate flood risk

6/13/2018 (Permalink)

Green shaded area on map represent flood zone for Tar River. Most of Nash County and part of Wilson County fall in that zone.

WRAL Weather News:

"The early season warning delivered by Subtropical Storm Alberto – that North Carolina is especially susceptible to storm surge and flooding – coincides with a series of state studies examining how to prevent or alleviate future catastrophic events.

Hurricane season officially {started June 1st}, marking almost two years since Hurricane Matthew produced the catastrophic rain that filled rivers and streams and swamped homes and communities along the Tar River, to the tune of over $100 million in damages. For towns like Princeville, Tarboro, Rocky Mount and Greenville, it was the second "once-in-a-lifetime" storm to hit in 19 years.

The state agrees, and North Carolina Emergency Management has been working on solutions that go beyond raising or moving buildings and building higher levees. The studies also look for ways to slow down the flooding well upstream.

One idea is to ease the pressure on rivers, slowing flooding before it spreads.

North Carolina Emergency Management Assistant Director John Dorman outlined a plan to build wet reservoirs – essentially new lakes – along the Tar and at the top of Fishing Creek, and/or to establish dry reservoirs on Stony and Swift creeks, simple, low-lying areas that can be used as ballfields and parks, but when catastrophic rain falls, then can collect water like reserve bathtubs.

"You basically allow the water to raise up, but you've got the drain. The drain doesn't let all the water run out at one time, it runs out slowly," Dorman said.

Improvements could cut the cost of a future Hurricane Matthew-level event by more than half, but they'd be costly to implement. Buying and building the detention areas would cost tens of millions of dollars and take decades. And structures in the floodplain would still need to be elevated or moved.

The decisions will be made by state and local leaders, but the data gives them many options to consider.

For residents tired of the Tar River's rising water, any and every option is welcome news to keep history from repeating.

"We have struggled for so long in eastern North Carolina," said Princeville Mayor Bobbie Jones.

https://www.wral.com/flash-flooding-likely-as-alberto-brings-heavy-afternoon-rain/17587209/

The "Rainy Season" and Sewage

4/2/2018 (Permalink)

This government building sustained an extensive sewage back-up. All of the carpet will be removed and all of the contents will need to be sanitized.

The "Rainy Season" and Sewage

There is a language particular to a trade or profession that can be confusing to the average person when taken out of context.  In regards to the Professional Water Damage Restorer, this lingo becomes part of their lifestyle.  With a few simple words, our Professional Water Technicians understand immediately the severity of the damage and can quickly prepare to handle the job.  Water Damages are classified by Water Class and Water Category. 

Water Class:

Class 1: Only part of a room or area is wet or larger areas containing materials that have absorbed minimal moisture.  Little or no wet carpet and/or pad is present.

Class 2: An entire room or more is affected.  Carpet and pad may be wet.  Water has wicked up the walls less than 24 inches.  There is significant moisture remaining in structural materials.

Class 3: Fully involved.  Water may have come from overhead.  Ceiling, walls, insulation, carpet, pad and sub-floor in virtually the entire area are saturated.

Class 4: Specialty drying situations - Wet materials with very low permanence/porosity (hardwood, concrete, brick).  Typically, there are deep pockets of saturation, which require very low specific humidity.

Water Category:

Clean: Water that does not pose substantial harm to humans.  (Examples: Broken water supply lines, water heaters, toilet tanks, tub and sink overflows, rain, snow)

Gray: Examples include discharge from dishwashers, washing machines, Fish tanks, toilet bowls without solid waste, and any water that contains chemicals, fungus or algae.  If left untreated for 48 hours, this can turn into  a Category 3 (Black Water)

Black: Examples include sewage and toilet backflows, river, stream and seawater flooding and sources with toxic pesticides or heavy metals.  Typically, Category 3 is extracted, then the carpet and materials are removed and disposed.

 A Black Water Damage is one of the worst situations for homeowners and business owners.  Not only is the smell unpleasant, but can also be costly.  Sewage back-ups in particular require having the area extracted, sanitized and demolished.  Unfortunately, there are only so many preventative measure you can take to safeguard against a back-up. 

Causes of Sewage Back-ups:

  • Floods: As ground water rises, the pressure can cause sewage from sanitary sewer lines to reverse and back up into houses through drain pipes.
  • Blockages: Flushing foreign objects or non-flushable sanitary products into the Sanitary Main; Sometimes a blockage is also the result of a combination of city and private trees where the roots penetrate the pipes. Usually if the sanitary main is affected the back flow happens slowly, giving the owner time to call a licensed plumber to assess the damage.
  • Water in Basement: In many cases, soil settles adjacent to the building and, if not corrected, leads to rainwater flowing towards the building and down the outside of the foundation wall. This frequently happens when the ground is saturated after repeated or heavy rain storms. Drainage can be improved by making sure that water drains away from the building. Homeowners can also prevent flooding by water-sealing the basement. If water is entering your basement at a rapid rate, call the city public works office and report the problem immediately so that a city operator can investigate.
  • Homeowners and business insurance do not cover flood damage or sewage back-ups. Most homeowner and business insurance policies do not cover sewer backup unless specific sewer backup coverage is added to the policy. Most homeowners and business owners may not realize that they are responsible for the maintenance and repair of their house or sewer lateral – the pipeline between the city sanitary sewer main, usually located under the street, and the building. The sewer lateral is owned and maintained by the property owner including any part that may extend into the street or public right of way. A cracked or deteriorated lateral or one filled with tree roots can allow groundwater to seep into the system, contributing to the possible sewer backup problems.

Information courtesy of Western National Insurance

https://www.wnins.com/resources/personal/features/sewerbackup.shtml

The importance of Crawlspace Ventilation & Insulation

3/1/2018 (Permalink)

A one time water damage in this crawlspace was left to sit for a few weeks. It caused this extensive damage to the Floor Joists & Sub-floor.

There is not a day that goes by where we do not receive at least one phone call about Mold in a Crawlspace.  Eastern North Carolina is prone to high levels of humidity and heavy rain fall.  This is true of the Spring and Summer season when the numerous swamps, creeks and rivers over flow.  Coupled with the low lying terrain, flooding, moisture imbalance and storm damages are common in our area.  Especially in regards to Crawlspaces.  Without proper ventilation, the warm air becomes trapped throwing off the moisture balance under a house.  Poor Ventilation and lack of Insulation is how the majority of Crawlspaces develop Fungus or Mold.  The homeowner is simply creating a new habitat for these spores to adhere themselves .  Unfortunately, as many Customers come to realize, it can be a very costly fix.   

When people think Mold, they begin to panic and jump to worst case scenario.  Mold is never a good sign.  Mold of any kind needs to be remediated regardless of its strand.  Black Mold or Toxic Mold is one species of Mold that is harmful to everyone's health.  After all of my research, I have deduced that the color of the mold cannot tell you anything about whether its toxic or not.  With over 100,000 species, mold comes in about any size, shape, and color you can think of, making it virtually impossible to tell what type of mold you have without a microscope and laboratory.

Just because you cannot see it, does not mean it does not exist.  Inspect it periodically, perform preventative maintenance as necessary and treat your crawlspace like every other part of your house.

Visit: https://www.probuilder.com/crawlspaces-vent-or-not-vent - for more tips and information.

Call SERVPRO of Wilson/Nashville, for your Mold & Fungi Remediation this Spring.

252-291-4492

Winter Storm Grayson

1/30/2018 (Permalink)

A Class 3 Water Damage, most likely came from overhead and virtually saturated the materials in the entire area.

Thanks to our dedicated SERVPRO Employees, we have succeeded in delivering the customers fast and effective Mitigation & Drying Services in the Wilson & Nash County areas that have been immediately affected by Winter Storm Grayson.

Commercial Companies, large and small, have been significantly impacted by the extremely cold weather that this Coastal storm brought to Eastern North Carolina.  Companies, such as BB&T, had suffered a massive water damage when their sprinkler system froze and burst.  It had caused tons of gallons of water to dump over at least 1/4 of the first floor.  A few of the technicians reported being "ankle-deep in water" where several inches of water had accumulated rapidly over the entire affected area.  A job that had started at 3:00/3:30 PM in the afternoon took several hours to mitigate keeping our crews working well into the evening.

A couple other Commercial properties suffered a similar fate.  One Customer in particular had some wonderful feedback and praises for the After Hours Emergency Response Team that travelled to his Commercial property at 4:30/5:00 AM where a broken pipe had been pouring water out of the ceiling and onto the floor.  Virtually the entire structure had been affected with water.  The team stayed on-site well into the late morning extracting water and laying out drying equipment as an attempt at keeping businesses open and running.  This yielded successful results.

A large number of Residences sustained both major and minor water damage to their homes.  The most common cause of loss reported was frozen pipes in the Attic.  As the temperature is predicted to fluctuate for the next week or more, we predict there will be more damages to occur and even more secondary damages.  If you have not already gathered supplies or did not have enough to prepare it is important to make note of what will be needed and stock up for the next time a storm such as this comes around.  It is only the beginning of January, chances are there will be another opportunity.

Didn't Your Mother Ever Tell You To...Clean Your Gutters!

11/6/2017 (Permalink)

Cleaning your gutters will also give you a great opportunity to retrieve that Football/Baseball/Frisbee you thought you lost forever!

Fall is here and that means Winter is around the corner.  Maybe you forgot, but there are many projects around the home demanding your attention to prepare for the impending snow and ice.  A task that often goes overlooked is having the gutters cleaned.  Gutter cleaning is an integral part of maintaining your home.  As a working or busy homeowner, I know gutter cleaning is probably at the bottom of your list of things you want to think about.

The problem is, many homeowners wait to get their gutters cleaned until they notice a problem.  Usually, the problem is that too much debris has collected in the gutter and has started to tear away from the roof.  Unfortunately, this is like waiting to lower your cholesterol until you have a heart attack.

Clogged gutters can wreak havoc with the natural drainage of water away from your home. This can result in damage to fascia, soffit, roofing, or even begin leaking into your home.  Additionally, water damage can ruin the very foundation of your home – something you NEVER want to happen. 

Some of the many benefits of gutter cleaning include:

  • prevent water damage to your home EVERY season
  • avoid nesting areas for termites, birds, mosquitoes, and other insects
  • prevent destruction of expensive landscaping
  • maintain value and beauty of your home

My advice, make sure to schedule your gutter cleaning in the spring and fall each year.  Many companies even have an annual program you can sign up for so you never have to think about cleaning your gutters again, and your home will be protected for years to come.

For your Carpet Cleaning needs, try SERVPRO of Wilson/Nashville

10/5/2017 (Permalink)

Our technician, Josh is using our Portable Extractor and an Extracting Wand to perform this carpet cleaning.

As many already know, we are highly skilled and trained professionals when it comes to Mitigating and Restoring your Fire or Water damaged homes or business.  Our company also performs Mold Remediation, Sewage & Bio-hazard clean-ups.  However, there are other less-invasive services we can provide to Residents and Commercial Building Owners.

As pictured, one of our technicians is performing a Carpet Cleaning for a Nash County Government Building in Nashville.  We have 6 different Carpet Cleaning options and also provide Drapery & Upholstery Cleaning Services.

At the time of service, if you have not already obtained a Carpet Cleaning Estimate, then our Technicians will provide you with an estimated cost based on how large of an area is being cleaned and if there are any existing damages to the carpet (smoke, pets, etc.).

Once authorized by the Customer to begin services, the technicians will begin preparing the work area.  Furniture will be moved and a Pre-spray solution will be plaited ("raked") into the carpet to begin breaking down food and dirt particulates.

After the Pre-spray has been evenly distributed and thoroughly absorbed, the technician will then begin extracting the solution and particulates with hot water for a deep clean.  Due to the efficiency of our equipment the average drying time for carpet after a cleaning, such as this, is approximately 3 hours.

Our technicians take great care in resetting your furniture, therefore, the last step of our carpet cleaning service ends with our technicians placing wood blocks and furniture pads underneath the legs and feet of furniture.  This is very important, because it will keep any wood furniture from absorbing water and swelling.  It also keeps any upholstered furniture from "bleeding" on the carpet.

Call SERVPRO of Wilson/Nashville today for more information about our Carpet Cleaning Services.

252-291-4492

Restoring Your Wilson or Nash County Commercial Property After A Water Damage Event

9/20/2017 (Permalink)

One of the big Commercial Buildings in the Wilson area had sustained a water damage that affected 2 floors!

Flooding and water damage events in Wilson or Nash County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we are dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Wilson/Nashville

SERVPRO of Wilson/Nashville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

FREE Emergency Ready Profile - Storm Season Preparedness

9/20/2017 (Permalink)

Contact your local SERVPRO Office for more information regarding this FREE Service.

Let me ask you something, imagine if you're at lunch and suddenly you get a panicked call from the office because there is a gas leak, or maybe water is pouring out of a broken pipe under the sink. Would you be able to direct them how to shut-off the gas or water? Whether you are away for lunch, on vacation, or if it's after hours, wouldn't it be nice to have access to your vital building data and emergency contact information directly from your smart phone, 24/7?  SERVPRO has developed a convenient application that organizes this information for you...all at your fingertips!  

SERVPRO is a national sponsor of the American Red Cross' Ready Rating program, and as part of our community service, we are helping local businesses prepare for disasters.  The application is also available for residents, call today for more information!

We are having an active Hurricane season this year, will you be ready?

SERVPRO of Wilson/Nashville - 252-291-4492

For Immediate Service in Wilson or Nash County, Call SERVPRO

8/31/2017 (Permalink)

Wilson and Nash County Residents: We provide immediate service day or night!

SERVPRO of Wilson/Nashville provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Wilson or Nash County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 252-291-4492

Residential Services

Whether your Wilson or Nash home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Wilson or Nash commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

http://www.SERVPROwilsonnashville.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Wilson & Nash County Residents: Follow These Mold Safety Tips If You Suspect Mold

4/5/2017 (Permalink)

A pipe had rupture in a wall. It is clearly depicted that mold growth had begun to spread over the entire affected area.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.


What to Do:



  • Stay out of affected areas.

  • Turn off the HVAC system and fans.

  • Contact SERVPRO of Wilson/Nashville for mold remediation services.


What Not to Do:



  • Don’t touch or disturb the mold.

  • Don’t blow air across any surfaces with visible or suspected mold growth.

  • Don’t attempt to dry the area yourself.

  • Don’t spray bleach or other disinfectants on the mold.


About Our Mold Remediation Services


SERVPRO of Wilson/Nashville specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.


If You See Signs of Mold, Call Us Today – (252)-291-4492 

When Storms or Floods hit Eastern North Carolina, SERVPRO is ready!

3/22/2017 (Permalink)

Our FREE Emergency Ready Profile is a great remind that we are only a phone call away, especially during a disaster. Call and ask about it today!

SERVPRO of Wilson/Nashville specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Wilson or Nash County area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

http://www.SERVPROwilsonnashville.com/storm-flooding-restoration

Have Storm or Flood Damage? Call Us Today (252)-291-4492

Residential Fire Restoration

11/3/2016 (Permalink)

The Laundry Room in this Apartment Unit was severely burned after a Drier Malfunctioned. The Floor, Walls, Ceiling, Doors & Appliances were affected.

SERVPRO® of Wilson/Nashville - (252)-291-4492

What is Fire Damage Restoration?  It is a multi-step process that minimizes the extend of a fire loss and ultimately saves the Homeowner money through restoration vs. replacement.  This is a brief overview of our Emergency Fire Damage Process:

  1. One Hour: Within one hour of notice of loss, through the Homeowner or an Insurance Agent, a SERVPRO® Franchise Professional will contact you to arrange for service.
  2. Four Hours: Within four hours of loss notification, a SERVPRO® Franchise Professional will be on-site to start mitigation services.  The key to reducing damage and saving money is responding quickly to your damage.

*A fire damage consists of several kinds of damages.  Materials suffer burning, charring, heat damage, smoke damage, and even water damage.

  1. Detailed Explanation: A trained, uniformed and equipped SERVPRO® Franchise Professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

*Not all fires result in the same level of damage (Minor, Medium, and Major).

  • Minor - Smoke residues affect only certain rooms or areas. The amount of smoke residues is light to moderate.  Restoration may involve dry cleaning and/or wet cleaning of ceilings, walls, floors and contents.  Few areas need to be repainted and only minor items require replacement.
  • Medium - Smoke residue is moderate, and more materials require wet cleaning to remove residues. The number of areas requiring repainting and items requiring replacement increase.  Floors may need to be refinished.  Heat damage to drywall, cabinets, and contents requires more materials to be replaced.  Contents might be cleaned at the jobsite.  Smoke odors are noticeable, possibly requiring additional deodorization procedures after cleaning.
  • Major - Structural framing and finishes may be charred, requiring structural repairs. Smoke residues are distributed through a large portion of the building, and strong smoke odors.  Emergency services are needed, such as Board-up, establishing a source of electricity, winterizing the building in cold weather and removing smoke-filled and charred debris.  Restoration will involve extensive cleaning of the structure and probably require restorers to pack and move out all salvageable contents for off-site cleaning.  Multiple methods of deodorization are needed to remove smoke odors.
  1. Pretesting: A SERVPRO® Franchise Professional will begin pretesting for restorability, working from the source of the damage outward.
  2. Eight Hours: Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.
  3. Cleaning, Restoration & Deodorization: SERVPRO® Franchise Professionals will work neatly and efficiently to help you regain control of your property when a damage event has taken over. Depending on how severe the fire damage is will determine how long & how much work is required. However, we will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.
  4. Final Walk-Through: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

As you have read, sometimes a damage requires more than just cleaning soot or removing debris.  Some damages require replacement of drywall, paint, flooring or even electrical and plumbing services.  Here at SERVPRO® of Wilson/Nashville, we can provide many general contractor services to help return your home or business to pre-loss condition.

In some cases, Mitigation, Restoration or Replacement may not be the best option.  If a home or buildings structural integrity is compromised beyond repair it may be considered a TOTAL LOSS & often becomes a much bigger project than one can handle.  Most often than not, these homes become condemned.  At this point it is important to secure openings to prevent children, wild animals or squatters from trespassing on the property.  Also it is important to relocate salvageable contents for cleaning and storage.  This is why SERVPRO® of Wilson/Nashville also provides Board-up Services and Move-Outs.

Contact us today for more information on our wide variety of services or stop by our Office.  We would love to discuss our FREE Emergency Ready Profile and how it would benefit you during a disaster.

Dan & Mary Reneau

SERVPRO® of Wilson/Nashville

3032 Forest Hills Rd W

Wilson, NC 27893

(252)-291-4492

'Tis the Season!

10/4/2016 (Permalink)

SERVPRO of Wilson/Nashville would like to give you a friendly reminder that it is Fire Prevention & Preparedness Awareness!  The next few months we are all going to be busy preparing and celebrating the Holidays with friends or family. Whether you plan on staying home or traveling, you cannot be too careful when it comes to preventing a Fire Disaster.  In conjunction with the National Fire Protection Association, the next few months we will be posting helpful tips to help make the Holiday season safe and smooth for you and your family.

For starters, it's October and we all know Halloween is around the corner.  While you are out picking up costumes for your family or supplies for the trick-or-treating children, here are a few extra things to consider outfitting your home with this month.

If you are the kind of person who loves to decorate the house:

  1. Replace or repair damaged or loose electrical cords.
  2. Avoid running extension cords across doorways or under carpets. (Consider having additional circuits or outlets added by a qualified electrician so you do not have to use extension cords.)
  3. In homes with small children, make sure your home has tamper-resistant (TR) receptacles.
  4. Have flashlights andbattery-powered lighting ready to use during a power 

Most importantly, keep in mind decorations are the item first ignited in an estimated average of 900 reported home structure fires per year.  41% of these incidents were started by candles; one-fifth began in the living room, family room, or den.  Nearly half of decoration fires in homes occurred because the decorations were too close to a heat source.

If you do burn candles, make sure that you... 

  • Use candle holders that are sturdy, and won’t tip over easily.
  • Blow out candles when you leave the room or go to sleep. If a candle must burn continuously, be sure it is enclosed in a glass container and placed in a sink, on a metal tray, or in a deep basin filled with water.
  • Keep candles at least 12 inches away from anything that can burn.
  • Think about using flameless candles in your home. They look and smell like real candles!
  • Change batteries in your smoke detectors & TEST

From all of us here at SERVPRO of Wilson/Nashville, Have a Happy Halloween!

(252)-291-4492

The "LUNG" Of Your Home

9/9/2016 (Permalink)

Servpro of Wilson/Nashville

We take great pride in keeping ourselves and our families healthy and happy, but what about your home?  Similarly to your body, your house has its own set of "Lungs" that need to be maintained and cared for regularly.  Your HVAC system and duct work are responsible for the air flow and filtration throughout your home.  If your home is "breathing" in dust, pollen and other contaminates, so are you and your family!

This may seem like a minor thing.  Something you could "push off until next year", or "do tomorrow".  However, this is one of the major causes of respiratory infections, allergies, and asthma attacks in the home.  Not to mention, have you seen how much it cost to replace or repair a damaged HVAC unit!

Ask yourself:

  • When was the last preventative maintenance tune-up performed for your home or business?
  • When was the last time I changed the air filters in my home or Office?

Most, if not all, HVAC equipment manufacturers recommend HVAC units be serviced Semi-annually/Annually.  They also suggest Duct Cleaning be done every 3 - 5 years.  However, Smokers and Pet Owners should consider cleaning once or twice a year because dust, dander, pollen and other contaminates floating through the air become lodged in filters and clog up drainage lines.  Blockages tend to cause secondary issues that could cost you more money in the future.  These issues include but are not limited to:

  • Water damage to your ceiling, floor or walls from clogged, overflowing drainage pans
  • Mold and mildew growth
  • Higher utility prices from making your unit work twice as hard to pull in and pump out air
  • Poor air quality - resulting in frequent doctor/hospital visits

In the end, overseeing regular maintenance and cleanings for your HVAC unit and Duct work will extend the life of the equipment, save you money, and give you cleaner air to breathe.

The SERVPRO Process:

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 97% of particles in the airstream. HEPA filters capture debris and keep the environment clean
  • A sealant or coating product may be sprayed to address odor or microbial concerns
  • Filters will either be cleaned or replaced to remove odor and dirt

Our highly trained and certified SERVPRO Technicians will make recommendations about the best way to address any indoor air quality concerns. This can save you money and help you breathe easier.

For more information on Duct Cleaning contact SERVPRO of Wilson/Nashville today.

(252)- 291-4492

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