What our Customers say...

Testimonials

I recommend Brian Reneau for any job for Restoration Services! We had a flooded kitchen, dining room, hallway, bathroom, laundry room, as well as partial 3 adjacent living spaces due to a busted water line on our refrigerator. They came in and assured me with a calmness that I needed during this stressful time! They cleaned up, set fans to remove moisture, and comforted me at the same time! Thank you SERVPRO! You two are great!

Luckily only minor water damage! SERVPRO was here within minutes of being called and has this place about as dry as a desert!

Dan and his team were responsive, prompt, and courteous. His skilled team communicated well and worked diligently while they were onsite. Outstanding end result and didn't leave a speck of dust behind. It's "Like it never even happened." Purely Professional.

Overall strong sense of urgency and responsiveness! The entire team seemed very focused on the task at hand and had all the necessary equipment needed to get the job done.

Thanks for your services, we appreciate immensely!

Awesome company with awesome workers.

The workers were great, knowledgeable, helpful, and supportive.

Fantastic customer service.

I thought everyone was very polite and courteous and all my questions were answered.

I am well pleased with service and personnel that preformed service at my home. Completely satisfied! They treated my water damage house like it was their own property! They were able to save my wood floor from being completely replaced! SERVPRO of Wilson NC kept me up to date on progress and answered all my questions. I would call them again in another emergency!

Wonderful people, don't change a thing.

Service was excellent. I really appreciate the excellent customer service that I received. I would highly recommend SERVPRO.

Keep doing what you do. Returned my house to what it was before the damage. Great job.

I am 63 years old and had a break in with some vandalism, where talcum powder was spread over everything in two rooms. This team is the one you want if you have a bunch of small and large objects all over the place, and are currently poorly organized. I could not have done this job this well if I had spent weeks on it. As it is, I am disabled, and it would have been beyond my abilities to do. I am extremely glad I chose this company and team to help put my house back to normal. The job was done, quickly but not with haste. Politly and with great care and courtesy. I would not think to use any other service vendor, should you or I or anyone you really care about need their help. Rest assured. Some companies do hold to a higher standard. I was glad for the help. Thank you kindly.

Me and my family would love to say thank you to everyone at SERVPRO. It was a pleasure having y'all do the repairs in our home and it feels amazing to be back home and you guys did an amazing job.

Very satisfied with how prompt the service was.

Great group of guys!

Very happy with the work performed at Aon Church.

Staff were very knowledgeable and professional. Job well done.

Very pleased with the work and the explanations.

great service. fast. great people

No improvement needed. Very pleased!

This team of workers were very efficient, honest, helpful and professional. The original job turned out to be larger than anticipated and they couldn't have been easier to work with. They went out of their way to accommodate my busy work schedule and it is much appreciated. Such smart, polite and educated young men. I highly recommend them to anyone in need of awesome work and service. Thank you so much!!!!!

All the crews were very nice and polite. The crew that cleaned mold and mildew were terrific.

Quick, and responsive. Outstanding service overall. If any emergency related issues arise in the future, I will be contacting your company. Thanks, again!

We are very satisfied with Brian and his team. He did a great job keeping me informed of the plan and met our needs of the restoration of our mess. Great job and wonderful company to work with.

I just want to commend Dan and his team for doing an outstanding job on the fix in the building for us. I greatly recommend Dan to anybody that I know of and not enough words can be said for the job that he's done.

Great crew, very nice!

Highly Recommend SERVPRO in Wilson! Wonderful team! Brian & Dan are great to work with.

Very professional, courteous, honest, and hard working. Appreciate the work they performed. Not a huge job but still treated us with respect understanding the stress we were going through. Thank you.

Very professional, courteous, and efficient.

Thank you for your professionalism & courteousness.

Great experience, quality people and very responsive. Were prompt and understanding, would recommend them to anyone in need of emergency service!

Excellent. On time and very professional.

Very friendly and professional! Great Service!

Brian, thanks so much for all your help.  I really appreciate your professionalism and also your pleasant attitude and willingness to bear with all my questions.  You have an amazing, awesome team and it was already a very difficult time for me.  So thank you for helping me keep my head on!  Best Regards to all!

I want to thank Dan and all of the crews that came to our home the past few weeks for restoration. Our bedroom ceiling caved in from a leak we weren't even aware of. It was the most horrible mess we have ever seen. They truly restored it back to its original condition. All of the employees were very professional and very nice, and very easy to work with. I want to give a special thank you to Karen for the really hard work you did by yourself yesterday. Highly recommend these folks!

On Monday, January 8, 2018, we returned from 4 days off (2 snow days and the week-end) to find 2-3" of water standing in half of our building. Apparently during the "cold" snap, a pipe had burst and flooded our medical office. The ceiling in one of the treatment rooms was completely destroyed along with various chairs, medical supplies, etc. Upon arrival and seeing the water, I called SERVPRO (approximately 7:30 a.m.) and Brian answered the phone. I told him what had happened and he said he would be here as soon as he could get his crew together. In no more than 30 minutes, they arrived and immediately began removing the water. From that moment on someone from SERVPRO was here EVERY DAY, including weekends working on our office. We saw Brian and/or Dan every day and also called them any time we had questions or concerns. Once the work was complete, they made sure our office was back to pre-flood conditions and in some cases even better. In the days after all the construction work had been completed, they showed up every morning for a week at 8:30 to see if they needed to do anything else or if anything had been missed and needed to be done. As far as Wilson Medical Associates (staff and doctors) we could not be more pleased with SERVPRO - Brian was awesome to work with as was his entire crew. Thank you SERVPRO for helping us get through this!!! We give them our highest recommendation!

Thank you to SERVPRO of Wilson/Nashville to get this property cleaned up for closing day. Brian Reneau and his Team did an amazing job and were available when we needed them to be. I highly recommend using them for all your Cleanup & Restoration needs.

The SERVPRO of Wilson/Nashville Heroes who came today and rescued our house from the broken water pipe! Thank you guys --- you've given me peace of mind after all this stress!

This letter is long overdue but I would remiss if I did not share that we are continuing to enjoy the wonderful work your team did in our auditorium!  Our Auditorium seats are around 20+ years old and they look so much better after the SERVPRO team came in and cleaned each of our 315 chairs.

This work was being done in July and it was incredibly hot in the auditorium and it did not phase your team - they stayed at it until every chair was finished.  I only had the opportunity to get to know one of your workers, and I recall him personally finishing the work in our auditorium - he was professional, answered each of my questions and consistently had terrific customer service skills.  Whenever, I went into the auditorium, he could be found working incredibly hard and this was being done independent of an onsite supervisor.

Thank you again for the work that you and your team completed in our school auditorium!

They really went above and beyond and did an amazing job on my house.

The first time I used SERVPRO of Wilson/Nashville's services was for a Fire Damage at a previous facility.  This time around, my current facility had a Water Damage during a freeze period, where a pipe burst overhead and affected 4 rooms. SERVPRO of Wilson/Nashville was Fast, Efficient with an Excellent Response time.

This company came to our rescue after a water pipe under our kitchen sink burst and flooded half our home. SERVPRO of Wilson/Nashville was professional and provided very skilled services by preventing any mildew with a treatment and replacing our flooring without delay. Their compassion and hard work saved our home. We are so grateful for their services and will never forget how hard they worked. We highly recommend this company to others.

I had a stove fire Dec 22 that afternoon.. I called SERVPRO that day. They were there the next morning (6 of them) and worked hard all day. Came back the next day with a stove so I would be able to cook breakfast for my kids on Christmas morning.. such a great group of guys! I really appreciate the promptness of getting my home back in order.. special thanks to Dan for making it all happen.. thank you SERVPRO! I hope you all have a Merry Christmas!

I was impressed with your workers.  They were very polite and I hardly knew they were there.  You all have been a pleasure to deal with and your workers did a great job.  Thank You.