Recent Water Damage Posts

5 Places Water Damage Could Be Hiding

8/15/2019 (Permalink)

Call SERVPRO of Wilson/Nashville for your water damage rescue 252-291-4492

Water damage from a leaking appliance or from a flood can easily identified (although that doesn’t make it better). When water damage like that happens, it is very noticeable, but, there could be water damage in your house that you can’t even see. Here are 5 overlooked spots that could have water damage:

  1. In the wall beneath a window: Rain can seep in between the window sash and jamb and trickle down to the framing studs in the wall. Prolonged leaks can rot the studs and other framing, leading to expensive repairs.
  2. Under the siding: Unsealed gaps allow water to enter the siding and eventually rot the plywood beneath.
  3. The exterior door threshold: Since this is exposed to water every time it rains, eventually the wood will swell and become spongy. This damage may not be noticed until the wood rots and can no longer support the metal threshold.
  4. Beneath the dishwasher: Leaks can develop in the water supply line that runs to the dishwasher. Since you can’t see under the dishwasher, over time a slow leak can do serious damage to the subfloor. You may not notice until you move the washer to replace it with a new one, only to find you’ll have to replace some of the floor as well.
  5. Under a wobbly toilet: Water can leak from around the wax ring at the base of the toilet. It is likely you would not see any water at all but it will be soaking into the subfloor the whole time. Sometimes the first indication is the toilet starting to wobble due to the floor supporting it rotting away.

For the complete list of hiding spots click here

Making Water Damage "Like it never even happened."

7/16/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we.

Flooding and water damage can happen quickly and is very invasive. Water quickly spreads throughout a property and gets absorbed into floors, walls, and furniture and can of course cause stress and worry. However, when we arrive on site, we quickly start the water extraction process almost immediately. Our fast response helps minimize the damage and the cleaning and restoration costs to you. Our advanced drying methods allow us to respond quickly to your water removal and cleanup needs, and also helps prevent secondary damage and mold.

Common causes of water damage include flooding caused by severe weather, plumbing leaks, sink, bathtub, or toilet overflow, and sewage backup. But, did you know: more water damages are caused by broken pipes, plumbing, or appliance malfunctions than from weather related issues? This is one reason why it is important to take proper care of and maintenance your plumbing and appliances in order to prevent a water disaster.

SERVPRO of Wilson/Nashville provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

The "Rainy Season" and Sewage

4/2/2018 (Permalink)

This government building sustained an extensive sewage back-up. All of the carpet will be removed and all of the contents will need to be sanitized.

The "Rainy Season" and Sewage

There is a language particular to a trade or profession that can be confusing to the average person when taken out of context.  In regards to the Professional Water Damage Restorer, this lingo becomes part of their lifestyle.  With a few simple words, our Professional Water Technicians understand immediately the severity of the damage and can quickly prepare to handle the job.  Water Damages are classified by Water Class and Water Category. 

Water Class:

Class 1: Only part of a room or area is wet or larger areas containing materials that have absorbed minimal moisture.  Little or no wet carpet and/or pad is present.

Class 2: An entire room or more is affected.  Carpet and pad may be wet.  Water has wicked up the walls less than 24 inches.  There is significant moisture remaining in structural materials.

Class 3: Fully involved.  Water may have come from overhead.  Ceiling, walls, insulation, carpet, pad and sub-floor in virtually the entire area are saturated.

Class 4: Specialty drying situations - Wet materials with very low permanence/porosity (hardwood, concrete, brick).  Typically, there are deep pockets of saturation, which require very low specific humidity.

Water Category:

Clean: Water that does not pose substantial harm to humans.  (Examples: Broken water supply lines, water heaters, toilet tanks, tub and sink overflows, rain, snow)

Gray: Examples include discharge from dishwashers, washing machines, Fish tanks, toilet bowls without solid waste, and any water that contains chemicals, fungus or algae.  If left untreated for 48 hours, this can turn into  a Category 3 (Black Water)

Black: Examples include sewage and toilet backflows, river, stream and seawater flooding and sources with toxic pesticides or heavy metals.  Typically, Category 3 is extracted, then the carpet and materials are removed and disposed.

 A Black Water Damage is one of the worst situations for homeowners and business owners.  Not only is the smell unpleasant, but can also be costly.  Sewage back-ups in particular require having the area extracted, sanitized and demolished.  Unfortunately, there are only so many preventative measure you can take to safeguard against a back-up. 

Causes of Sewage Back-ups:

  • Floods: As ground water rises, the pressure can cause sewage from sanitary sewer lines to reverse and back up into houses through drain pipes.
  • Blockages: Flushing foreign objects or non-flushable sanitary products into the Sanitary Main; Sometimes a blockage is also the result of a combination of city and private trees where the roots penetrate the pipes. Usually if the sanitary main is affected the back flow happens slowly, giving the owner time to call a licensed plumber to assess the damage.
  • Water in Basement: In many cases, soil settles adjacent to the building and, if not corrected, leads to rainwater flowing towards the building and down the outside of the foundation wall. This frequently happens when the ground is saturated after repeated or heavy rain storms. Drainage can be improved by making sure that water drains away from the building. Homeowners can also prevent flooding by water-sealing the basement. If water is entering your basement at a rapid rate, call the city public works office and report the problem immediately so that a city operator can investigate.
  • Homeowners and business insurance do not cover flood damage or sewage back-ups. Most homeowner and business insurance policies do not cover sewer backup unless specific sewer backup coverage is added to the policy. Most homeowners and business owners may not realize that they are responsible for the maintenance and repair of their house or sewer lateral – the pipeline between the city sanitary sewer main, usually located under the street, and the building. The sewer lateral is owned and maintained by the property owner including any part that may extend into the street or public right of way. A cracked or deteriorated lateral or one filled with tree roots can allow groundwater to seep into the system, contributing to the possible sewer backup problems.

Information courtesy of Western National Insurance

https://www.wnins.com/resources/personal/features/sewerbackup.shtml

Ice Dam - Cause and Effect

1/1/2018 (Permalink)

This photo depicts the most common areas of your roof where Ice Dams may form.

What is an Ice Dam?

An ice dam is the ridge of ice that forms at the edge of a roof which prevents melting snow from draining as it should.  Typically during the winter season, the temperature on the interior of the house is turned up to keep everyone and everything inside warm.  As everyone should know, heat rises.  As the heat rises and escapes into the highest level of your structure (typically the attic) the snow on the peak of the roof starts to melt.  Thanks to gravity, the water runs down the roof and begins to pool and refreeze the further away it gets from the heat source.  This is why it is most common to see dams forming on the edges of roofs or in/on the gutters.  There are other factors that play into the location and size of an ice dam, including but not limited to,

  • Ventilation
  • Insulation
  • Tree Coverage
  • Home Architecture
  • Homeowner Lifestyle
  • Weather Conditions

Effects of an Ice Dam

Ice dams cause leaks when snow melts higher on the roof and that melt water hits a ‘dam’ of ice.  With nowhere else to go, the water is forced to back up under the roofing materials and into the structure.  Winter is cold and not everyone's favorite season.  For that reason, there are plenty of Homeowners that will brush off little issues and wait to fix it in the Spring.  In all honesty, it may not be wise to wait.  There are plenty of warning signs that your house will exhibit to alert you to a possible Ice Dam.

  • You see long/large icicles forming on the edge of the roof, or off the front edge of the gutter
  • Ice is coming through the soffit of your roof
  • Ice is forming behind the gutters (if gutters are present)
  • You see ice or water on the exterior wall
  • You see water coming through the frame of a door or window
  • You see water coming through the ceiling or interior wall

Now that you are armed with this knowledge, you can prepare for this winter.  Do some research on Preventative Maintenance, find a quality Roofer, and keep SERVPRO of Wilson/Nashville on your speed-dial!

252-291-4492

Wilson & Nash County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/22/2017 (Permalink)

Our 16 foot Trailer has storage to haul all the necessary equipment to and from sites with ease. No worries about running out of equipment!

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (252)-291-4492

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Wilson/Nashville and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (252)-291-4492

Faster To Your Water Damage Disaster

9/28/2016 (Permalink)

Class 3 Clean Water Damage. Caused by a burst pipe in a 2nd Floor Bathroom. All floors were affected including the Garage (pictured above)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Wilson/Nashville provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Wilson/Nashville arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (252)-291-4492

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Wilson/Nashville

SERVPRO of Wilson/Nashville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge to restore your property.